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Troubleshooting
If any faults should occur during use, please check the following points.
Symptoms Control Correction
No display when the ON/OFF/
START key is pressed
Have the batteries run down?
Replace them with new alkaline
batteries.
Are the batteries positioned the
wrong way round?
Re-insert the batteries in the
correct positions.
EE mark shown on display or the
blood pressure value is displayed
excessively low (high)
Is the cuff placed correctly?
Wrap the cuff properly so that it is
positioned correctly.
Did you talk or move?
Measure it again, staying still.
Keep the wrist steady during
measurement
Was the cuff shaken when
measuring?
Notes:
1. If the unit still does not work, return it to your dealer. Under no circumstance should you disassemble
and repair the unit by yourself.
2. For a guide to the error messages that appear on the display see the instructions on page 19.
Transfer of information to pc (optional)
The DATACHECK kit is sold separately from the sphygmomanometer and includes software on a CD ROM,
USB connection lead and user manual. DATACHECK allows you to transfer pressure readings from the
sphygmomanometer to your PC and analyse them with specific calculation tools. You can also send this
information to a remote PC, for example to your doctor’s computer. All you need to do is download the
software and follow the DATACHECK instructions.
Note: the software provides no diagnosis.
Warning
1. Check that the device is intact before using
2. The unit contains high-precision components. Therefore, avoid extreme temperatures, humidity, and
direct sunlight. Avoid dropping or shaking the main unit, and protect it from dust.
3. Clean the blood pressure monitor body and the cuff carefully with a slightly damp, soft cloth. Do not
press. Do not wash the cuff or use chemical cleaner on it. Never use thinner, alcohol or petrol (gasoline)
as cleaner.
4. Leaky batteries can damage the unit. Remove the batteries when the unit is not used for a long time.
5. Keep out of reach of children.
6. If the unit is stored near freezing, allow it to return to room temperature before use.
7. This unit is not field serviceable. You should not use any tool to open the device nor should you attempt
to adjust anything inside the device. If you have any problems, please contact the store or the doctor
from whom you purchase this unit.
8. For users diagnosed with common arrhythmia (atrial or ventricular premature beats or atrial fibrillation),
diabetes, poor circulation of blood, kidney problems, or for users suffered from stroke or for unconscious
users, the device, as all automatic blood pressure monitors, may have difficulty in determining the proper
blood pressure. These users have to consult with their doctor regularly
9. In diabetic patients with general arteriosclerosis the oscillometric measurement is negatively affected by
the hardening of the artery. So in these cases, auscultation results are more precise.
10. To stop the measurement at any time, press one of the buttons under the display. The cuff will
quickly deflate.
11. Once the inflation reaches 300 mmHg, the unit will start deflating rapidly for safety reasons.
12. Please note that this is a home healthcare product only and it is not intended to serve as a substitute
for the advice of a doctor or medical professional.
13. Do not use this device for diagnosis or treatment of any health problem or disease. Measurement
results are for reference only. Consult a healthcare professional for interpretation of pressure measure-
ments. Contact your doctor if you have or suspect any medical problem. Do not change your medica-
tions without the advice of your doctor or healthcare professional.
14. Do not operate this blood pressure monitor close to a strong electrical field, such as mobile phone,
microwave ovens, X-rays, etc.
15. The device is not suitable for patients under 12 years old.
16. To avoid having to interrupt measurements, we recommend that you always have spare batteries or a
mains adaptor to hand (see page 21).