– 95 –
NWA-008845-001 Rev.5.0
32ch1002.fm
AUTOMATIC CALL DISTRIBUTION (ACD)
PROGRAMMING
DESCRIPTION
DATA
For each ACD group, assign station numbers,
one by one, in the order of hunting.
NOTE:
Up to 60 stations can be assigned
into a single ACD group.
Example:
For setting station numbers 200,
F201, 202 into one ACD group.
1st Operation (1) 200
(2) 201
2nd Operation (1) 201
(2) 202
3rd Operation (1) 202
(2) 200
•
(1)
(2)
Y=0
X-XXXXXXXX: Station No.
X-XXXXXXXX: Another station No. to
be linked
Assign the Pilot station and Member station.
NOTE:
Pilot station must be a non-
equipped LEN (CM10/CM14) phan-
tom.
•
(1)
(2)
Y=1
X-XXXXXXXX: ACD station No.
1 : Pilot station
0 : Member station
Assign the ACD group number.
•
(1)
(2)
Y=2
X-XXXXXXXX: ACD station No.
00-15: ACD Group 00-15
Specify ACD service for each type of call.
•
(1)
(2)
Y=4 Internal Call
X-XXXXXXXX: Pilot station No. of ACD
group
0 : Not provided
1 : To provide
START
CM17
3rd
1st
2nd
200
202
201
A
AUTOMATIC CALL DISTRIBUTION (ACD)
Содержание SOPHO 2000 IPS
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Страница 151: ... 133 NWA 008845 001 Rev 5 0 32ch1002 fm BROKER S CALL PROGRAMMING Refer to CALL HOLD Page 404 BROKER S CALL ...
Страница 276: ... 258 NWA 008845 001 Rev 5 0 32ch1005 fm DIAGNOSTICS PROGRAMMING Refer to the Maintenance Manual DIAGNOSTICS ...
Страница 319: ... 301 NWA 008845 001 Rev 5 0 32ch1006 fm HARDWARE REQUIRED 4DIT card DID Trunk DIRECT INWARD DIALING DID ...
Страница 858: ... 840 NWA 008845 001 Rev 5 0 32ch2001 fm THIS PAGE LEFT BLANK INTENTIONALLY JULY 01 2006 ...