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F. Transferring Features
1.00 Call Transfer
1.01 Unscreened Call Transfer to
Station
Description
Transfer is convenient to redirect a call to another
extension user.
Attendant assistance is not required and the caller
does not have to redial.
Unscreened Call Transfer allows an extension user
to transfer calls placed on the DN or CO button to
another extension without announcement.
Programming
None
Conditions
If transferred call is not answered by the
destination party, it will receive one of the following
treatments.
☛
1 When the originator of transfer answers the call,
conversation between the originator and the
transferred party starts.
The extension users cannot transfer the following
calls.
• A call with Attendant Console
• A call with Doorphone
• Paging Announcement through built-in
speaker of PITS
• A call which is made by ICM button
Status of Destination
Able to receive the
call
(sending ringback
tone)
Busy
(sending busy tone)
Setting Do Not
Disturb
(sending DND tone)
Operation Resulted
Performs the call to the destination for
a specific period. In case of no
answer, interrupts ringing and starts
ringing to the originator of transfer.
☛
1
For detail, refer to Section 3-E-3.00
“Transfer Recall”.
As soon as the destination goes on-
hook, starts calling the destination
(Camp-on Transfer).
If the destination party remains busy or
does not answer the call within a
specified period, starts calling back the
originator of transfer.
☛
1
For detail, refer to Section 3-E-3.00
“Transfer Recall”.
Unscreened Call Transfer to extension
is ineffective.
Transferred party is treated simply as a
party placed on Consultation Hold.
Hanging up causes the Consultation
Hold Recall to the originator of transfer.
If Music on Hold is available, from the start of the
transferring operation until the destination party
answers, the system sends Music on Hold to the
transferred party.
For further detail, refer to Section 3-E-1.00
“Music on Hold”.
Operation
During a conversation with an extension or an
outside party on the DN or CO button
1. Press the TRANSFER button.
• The other party is placed on
Consultation Hold.
• You hear confirmation tone 2
and then dial tone 1, 3, or 4.
• If your PITS has a display, it
shows:
Transfer to
2. Dial the directory number of the
destination extension: three or
four digits.
3. Replace the handset or press the
SP-PHONE button.
• Calling the desired extension
starts and if the extension
answers, conversation
between the held party and the
extension is established.
(Supplement)
After step 2, if you want to restore the
conversation with the transferred party, (1) if the
destination has already answered, press the
FLASH button and then TRANSFER button. (2)
if the destination has not answered yet, press the
TRANSFER button only.
To change the destination of transfer after
executing step 2, press the FLASH button while
hearing ringback tone, busy tone, or DND tone.
Then after hearing dial tone, dial the extension
number of the new destination.
4-F-1
Содержание KX-TD500
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