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Quick Start & Troubleshooting Guide
Packard Bell cannot be held responsible for any loss or damage to the Product in total or in part, when it has been
sent to Packard Bell by the Customer without complying with the procedures defined in sections 8 and 10 above.
Repair of the Product may involve the re-formatting of the HDD and consequently the loss of data stored on the HDD.
Therefore You must comply with the terms of section 7 above.
If the agreed Service & Support intervention involves sending the Product, then the Customer must package the
complete Product securely in the factory, or equivalent packaging and enclose a copy of the original proof of purchase
and any other relevant sales documentation as well as a clear description of the problem with the Product. The
Customer is liable for packaging quality and device safety. In the event of damages arising out of low quality pack-
aging, the Customer will be charged the cost of refurbishment.
In order to improve the quality of Service & Support and assess the level of customer satisfaction, Packard Bell reserves
the right to send a satisfaction survey by email to customers who receive Service & Support from Packard Bell, except
if the customer has expressly refused to receive information or data from Packard Bell.
11. T
RANSFER
OF
W
ARRANTY
In case of change of ownership of the Product, this Warranty is transferable with the Product.
Important: The new end-user will be entitled to the application of the remainder of the Warranty Period on the
Product transferred under two cumulative conditions:
−
The new end-user must be in possession of the original proof of purchase of the Product, and,
−
Details on the Product’s change of ownership must be sent to Packard Bell at the address reproduced in the
Warranty & Service Sheet.
