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Repairing Remote Scan Driver 117

Repairing Remote Scan Driver

When Remote Scan Driver will not work correctly, you can repair it.

Do not perform preparing the client software on Windows XP that the Service Pack 2 is notin-
stalled. In that case, uninstall the client software and then install again to repair the clientsoft-
ware.

Repairing Remote Scan Driver

You can repair Remote Scan Driver in much the same way as repairing other utility software,
such as e-Filing client utilities – open the CD-ROM with Explorer, double-click the “Setup.exe”
file to start the installer, and select “Repair.” For details, see “Repairing Client Software” in the

e-

Filing Guide

.

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Содержание CX 1145 MFP

Страница 1: ......

Страница 2: ...official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System y Microsoft Windows Windows NT and the brand names and product names of other Microsoft products are trademarks o...

Страница 3: ...to the three levels shown below You should fully understand the meaning and importance of these items before reading this manual Other than the above this manual also describes information that may b...

Страница 4: ...b Status 19 Confirming the Scan Log 20 Chapter 2 Scan to e Filing How to Perform Scan to e Filing 22 How to Use Scanned Data Stored in e Filing 29 Using Scanned Data in e Filing from Touch Panel Displ...

Страница 5: ...ning for Installation 110 Installing the Remote Scan Driver 111 Installing from Drivers Network Utilities CD ROM 111 Installing from TopAccess 114 Uninstalling Remote Scan Driver 116 Repairing Remote...

Страница 6: ...TABLE OF CONTENTS 5 Chapter 9 Web Service SCAN Preparing Web Service Scan 130 Planning and preparation 130 Installing a Driver 130 How to Perform Web Service Scan Operations 131...

Страница 7: ...6 TABLE OF CONTENTS...

Страница 8: ...Overview This section describes the overview of the scan functions About Scan Features 8 About Scan Mode 8 How to Perform Scan Operations 13 Confirming the Scan Job Status 19 Confirming the Scan Log 2...

Страница 9: ...uments can be managed by creating boxes and folders Users can work with e Filing documents such as print ing them merging them to create a new document and so on using the e Filing web utility The e F...

Страница 10: ...in the Device tab page in TopAccess Delete the files in the shared folder when they are no longer needed For instructions on how to perform Scan to File see the following section P 31 Scan to File Th...

Страница 11: ...Images scanned in this equipment can be stored in your com puter You can store images scanned with this equipment into a computer or you can retrieve images from applications supporting WIA Windows I...

Страница 12: ...or more information about the optional expansion memory ask your service representative Contact your service technician or service representative for the Expansion Memory optional Main Memory File For...

Страница 13: ...able describes the scan speed for each condition Color Mode Resolution Scan Speed Black 150 dpi 45 page minute 200 dpi 300 dpi 400 dpi 600 dpi 50 page minute Gray Scale 100 dpi 150 dpi 200 dpi 300 dpi...

Страница 14: ...can use a template to perform a scan operation as well For more information about a template see the following section P 63 Using Template y Users can perform Copy File which enables users to copy th...

Страница 15: ...canned images to specified E mail addresses WS Scan Press this to save the scanned images into your client PC 4 Set the scanning conditions using the buttons on the touch panel and digital keys and pr...

Страница 16: ...e JOB CANCEL but ton y You can change the setting of the original type and scanning conditions using the EDIT button before pressing the SCAN button y When you scan more than 1000 pages the message Th...

Страница 17: ...mode SCAN TO E FILING Press this to store the scanned images to e Filing When you store the scanned images to e Filing you can manage them using the e Filing web utility You can also retrieve them int...

Страница 18: ...to E mail P 129 Web Service SCAN y When you press the ENTER button the screen returns to the basic scan menu and the button that you set will be grayed out 5 Select the other button of the desired sca...

Страница 19: ...ess the JOB CANCEL but ton y You can change the setting of the original type and scanning conditions using the EDIT button before pressing the SCAN button y When you scan more than 1000 pages the mess...

Страница 20: ...To display the scan job status screen press the JOB STATUS button on the control panel and press the SCAN button y Items of table Display the name of the file created or the e mail address of the rec...

Страница 21: ...scanning y Storing status in Share folder SAVE AS FILE by faxing y Storing status in e Filing or Share folder by Fax Received Forward y Storing status in e Filing or Share folder by Internet Fax Rece...

Страница 22: ...perform Scan to e Filing and how to use the stored data in e Filing How to Perform Scan to e Filing 22 How to Use Scanned Data Stored in e Filing 29 Using Scanned Data in e Filing from Touch Panel Di...

Страница 23: ...password correctly Before storing the original data in e Filing you need to set up the user boxes using the touch panel or e Filing web utility For setting up the user boxes and printing the stored d...

Страница 24: ...bout placing the originals see Operator s Manual for Basic Func tions 2 Press the SCAN button on the control panel to enter the scan menu y The basic scan menu is displayed 3 Press the SCAN TO E FILIN...

Страница 25: ...number using the digital key If the user box that you want to store the data has not been registered you must register the user box first For setting up the user boxes see e Filing Guide The instructi...

Страница 26: ...original s in the selected box press the ENTER button y The screen returns to the SCAN TO E FILING screen 8 Press the DOCUMENT NAME button if you want rename the docu ment name of the scanned data y T...

Страница 27: ...nding on the original size and its settings For the original size of A3 B4 8K LD LG or COMP You cannot set ROTATION if you select Select Original Size Auto or Mixed Orig inal Size for Original Size Th...

Страница 28: ...ect the MIXED ORIGINAL SIZE button y EXPOSURE Press light or dark buttons to specify the exposure for scanning manually or press the AUTO button to select auto mode for the exposure mode for scanning...

Страница 29: ...sh scanning y When the original is set on the Automatic Document Feeder this screen is not dis played However this screen is displayed when you press the CONTINUE button during scanning the originals...

Страница 30: ...r deleted from the touch panel For instructions on how to print or delete scanned data in e Filing from the touch panel see Opera tor s Manual for Basic Functions or e Filing Guide Using Scanned Data...

Страница 31: ......

Страница 32: ...instructions on how to perform Scan to File and how to use the stored files How to Perform Scan to File 32 How to Use Scanned Data Stored as Files 41 When Scanned Data Is Stored in MFP LOCAL 41 When S...

Страница 33: ...red folder in the equipment y The network administrator has to make settings for storing the original data to the PCs For details see Network Administration Guide y It is recommended to back up the da...

Страница 34: ...destinations for Scan to File If you select the MFP LOCAL but ton you can specify only one more remote destination If you want to specify the two remote destinations press the MFP LOCAL button to dis...

Страница 35: ...erver For example if you want to store the data into ftp 10 10 70 101 user01 scan enter user01 scan here Make sure to use instead of to specify the path y LOGIN USER NAME Press this to enter the user...

Страница 36: ...TER button y SERVER NAME When you select the NetWare IPX button press this to enter the NetWare file server name or Tree Context name when NDS is available When you select the NetWare IP button press...

Страница 37: ...ple page file When scanning several pages this equipment will store all pages as one file SINGLE Press this to attach the scanned data as a single file for each page When scanning several pages this e...

Страница 38: ...ble with Acrobat 5 0 PDF V1 4 40bit RC4 Press this to set an encryption level to the one compatible with Acrobat 3 0 PDF V1 1 y Authority PRINT Press this to authorize users to print documents CHANGE...

Страница 39: ...s printed on photographic paper y COLOR MODE Select the button of the color mode for scanning y RESOLUTION 600 Press this when scanning originals in 600 dpi 400 Press this when scanning originals in 4...

Страница 40: ...the setting will be changed to EXPOSURE y JPEG COMPRESS Select the JPEG compression for scan data This cannot be set when the BLACK button is selected at the COLOR MODE option 11 Press the ENTER butto...

Страница 41: ...utton to finish scanning y When the original is set on the Automatic Document Feeder this screen is not dis played However this screen is displayed when you press the CONTINUE button during scanning t...

Страница 42: ...tup page in TopAccess When the Local Storage Path is set to send scanned data to a sub folder in the storage path the equipment creates a sub folder The name of the sub folders varies depending on how...

Страница 43: ......

Страница 44: ...4 Scan to E mail This section describes the instructions on how to perform Scan to E mail How to Perform Scan to E mail 44 Specifying Destinations 51...

Страница 45: ...placing the originals see Operator s Manual for Basic Func tions 2 Press the SCAN button on the control panel to enter the scan menu y The basic scan menu is displayed 3 Press the SCAN TO E MAIL butto...

Страница 46: ...s enabled When this screen is displayed you must enter your user name and password to login the SCAN TO E MAIL screen For user name and password ask your network administra tor 5 Specify the E mail ad...

Страница 47: ...from TopAccess See the TopAc cess Administrator Mode in the TopAccess Guide for details 7 Select the following items and press the Next button y FILE FORMAT PDF Press this to attach the scanned data...

Страница 48: ...the passwords allowed are 1 and 32 includ ing one byte digits and y The user password must differ from the master password These passwords can be re entered only by an authorized user A user cannot c...

Страница 49: ...s the FROM ADDRESS or FROM NAME button the letter entry screen is displayed Enter the value using the keyboard and digital keys and press the ENTER button to set the entry 9 Specify the following item...

Страница 50: ...ed on photographic paper y COLOR MODE Select the button of the color mode for scanning y RESOLUTION 600 Press this when scanning originals in 600 dpi 400 Press this when scanning originals in 400 dpi...

Страница 51: ...PEG COMPRESS Select the JPEG compression for scan data This cannot be set when the BLACK button is selected at the COLOR MODE option 11 Press the ENTER button y The screen returns to the basic scan me...

Страница 52: ...tting of the original type and scanning conditions using the EDIT button before pressing the SCAN button Specifying Destinations When pressing the E MAIL TO button in the SCAN TO E MAIL screen the ADD...

Страница 53: ...tton you can specify other E mail addresses as you require y You can confirm or remove the E mail addresses that you specified in the DESTINA TION screen which can be displayed by pressing the DESTINA...

Страница 54: ...ou specified in the DESTINA TION screen which can be displayed by pressing the DESTINATION button P 62 Confirming or removing E mail addresses from destination Searching with ID number for a contact 1...

Страница 55: ...S button you can specify other E mail addresses as you require y You can confirm or remove the E mail addresses that you specified in the DESTINA TION screen which can be displayed by pressing the DES...

Страница 56: ...e search text in the specified items If the DIR SERVICE button is displayed as a selected button this equipment will search for contacts in the LDAP server In that case press the DIR SERVICE button to...

Страница 57: ...or removing E mail addresses from destination Searching with search strings from LDAP server To search contacts in the LDAP server the directory service must be registered using TopAc cess by the netw...

Страница 58: ...that you want to spec ify and then enter the SEARCH button y When pressing each button the letter entry screen is displayed Enter the value using the keyboard and digital keys and press the ENTER but...

Страница 59: ...onfirm or remove the E mail addresses that you specified in the DESTINA TION screen which can be displayed by pressing the DESTINATION button P 62 Confirming or removing E mail addresses from destinat...

Страница 60: ...ed in the DESTINA TION screen which can be displayed by pressing the DESTINATION button P 62 Confirming or removing E mail addresses from destination Searching with ID number of a group 1 Press the GR...

Страница 61: ...the CONTENTS button y Before pressing the SETTINGS button you can specify other E mail addresses as you require y You can confirm or remove the E mail addresses that you specified in the DESTINA TION...

Страница 62: ...en is displayed Enter the value using the keyboard and digital keys and press the ENTER button to set the entry It will search for the groups that contain the search text in the group name 4 Press the...

Страница 63: ...pressing the DESTINATION button P 62 Confirming or removing E mail addresses from destination Confirming or removing E mail addresses from destination When you want to remove the E mail addresses cont...

Страница 64: ...5 Using Template This section describes the instructions on how to use scan templates Scanning Using Template 64 Registering Scan Template 71...

Страница 65: ...ing Scan Template The templates that the Scan to E mail agent is set will be available after user authenticates the access rights for the Scan to E mail operation For instructions on how to operate sc...

Страница 66: ...he desired user template group button 4 If the password entry screen is displayed enter the password for the selected user template group using digital keys and press the ENTER button y The screen to...

Страница 67: ...ted 7 Press the SCAN button If you want to change the scan conditions press the desired agent button and set the scan conditions as you require 8 If the To continue place document on glass And press S...

Страница 68: ...ntication for Scan to E mail is enabled When the User Authentication for Scan to E mail is enabled operate the following procedure to use the template that is registered the Scan to E mail agent 1 Pla...

Страница 69: ...l panel to enter the tem plate menu y The screen to select a template group is displayed 6 Press the template group button that contains the template that you want to recall y When you press a PUBLIC...

Страница 70: ...s displayed 8 Press the Scan to E mail template button that you want to recall y If you select a template with the automatic start function enabled the icon is dis played in the lower left corner of t...

Страница 71: ...button to finish scanning y When the original is set on the Automatic Document Feeder this screen is not dis played However this screen is displayed when you press the CONTINUE button while scanning t...

Страница 72: ...bi nations templates are available in this group According to the purpose of use you can restrict the use by entering the password P 71 Registering a scan template in public template group y USER GROU...

Страница 73: ...agent see the instructions for each scan mode P 22 How to Perform Scan to e Filing P 32 How to Perform Scan to File P 44 How to Perform Scan to E mail Do not press the SCAN button at this time 3 Press...

Страница 74: ...he ENTER button y The ADMINISTRATOR PASSWORD screen is displayed 6 Press the PASSWORD button y The letter entry screen is displayed 7 Enter the administrator password using the keyboard and the digi t...

Страница 75: ...name that appears in the second line on the button y USER NAME Press this to enter the user name of the template y PASSWORD Press this to enter the 5 digit password of the template If the password is...

Страница 76: ...CAN button on the control panel to enter the scan menu y The basic scan menu is displayed 2 Press the buttons of the agent and set the scanning conditions y For instructions on how to set each scan ag...

Страница 77: ...n y When you press the user template group button with no password set the screen to select a template is displayed If the screen to select a template is displayed skip to Step 7 y If a password has b...

Страница 78: ...blank template button and press the SAVE button You can also select the existing template button to overwrite the template settings 8 Specify the following items as you require and press the SAVE butt...

Страница 79: ...AUTOMATIC START Select whether the automatic start function is enabled or disabled If the automatic start function is enabled the operation will start automatically when user selects the template butt...

Страница 80: ...6 Copy File This section describes the instructions on how to perform Copy File How to Perform Copy File 80...

Страница 81: ...disk with the cli ent PC via network y The Copy File operation does not allow you to select the resolutions and JPEG file format A document that is stored by Copy File is proper for output and not fo...

Страница 82: ...can specify only one more remote destination If you want to specify the two remote destinations press the MFP LOCAL button to disable it displayed as normal button 6 If you want to store the scanned...

Страница 83: ...er path to the folder where you want to store the data in the FTP server For example if you want to store the data into ftp 10 10 70 101 user01 scan enter user01 scan here Make sure to use instead of...

Страница 84: ...button the letter entry screen is displayed Enter the value using the keyboard and digital keys and press the ENTER button to set the entry SERVER NAME and COMMAND PORT are not required to set when se...

Страница 85: ...COMMAND PORT is not required to set when selecting the IPX SPX button for proto col 8 Select the file format in FILE FORMAT option and press the ENTER button PDF MULTI Press this to attach the scanne...

Страница 86: ...the NEXT ORIGINAL message is displayed place another orig inal on glass and press the YES button to copy another original or press the FINISHED button to finish copying y When the original is set on t...

Страница 87: ......

Страница 88: ...bout the Internet Fax functions About Internet Fax 88 Precaution for Internet Transmission 88 Internet Fax Transmission Overview 89 How to Perform Internet Fax 90 Specifying Destinations 93 Advanced F...

Страница 89: ...recautions for Internet transmission y The Internet Fax sends a document to the Internet E mail server and it does not send via the PSTN like regular facsimile transmissions y Internet transmission ha...

Страница 90: ...net or Intranet The client computers can send an E mail to the equipment as well y The client computer receives TIFF FX Profile S images when the equipment sends a docu ment using the Internet Fax fun...

Страница 91: ...ows sending originals as TIFF FX Profile S files which are usable by any Internet Fax compatible devices To use Internet Fax the configuration of the equipment needs to be set by the network adminis t...

Страница 92: ...n the automatic exposure mode the copier automatically judges the contrast of the original and selects the optimum contrast In the manual exposure mode you can adjust the contrast manually in 11 steps...

Страница 93: ...the TopAc cess Administrator Mode in the TopAccess Guide for details Other items such as ECM QUALITY TX LINE SELECT SUB SEP SID PWD are only applied to the fax transmission When you only perform the I...

Страница 94: ...ge the setting of the transmission conditions using the OPTION button before pressing the START button Specifying Destinations You can specify E mail addresses for Internet Fax by following methods P...

Страница 95: ...ress the MULTI button the entered E mail address is saved as the destina tion and you can enter another E mail address using the E MAIL ADDRESS button y If you press the E MAIL ADDRESS button without...

Страница 96: ...t again then the button will be a normal button y You can specify other E mail addresses as you require y You can confirm or remove the E mail addresses that you specified in the DESTINA TION screen w...

Страница 97: ...the E MAIL button of the contact that you want to send y You can specify other E mail addresses as you require y You can confirm or remove the E mail addresses that you specified in the DESTINA TION...

Страница 98: ...his equipment will search for contacts in the LDAP server In that case press the DIR SERVICE button to display the Directory Service Name screen and clear the selection of a directory service Then pre...

Страница 99: ...he SEARCH ADDRESS button y The ADDRESS SEARCH screen is displayed 2 Press the DIR SERVICE button y The Directory Search Name screen is displayed When the DIR SERVICE button is displayed as a selected...

Страница 100: ...ry It will search for the contacts that contain the search text in the specified items 5 Press the E MAIL button of the contact that you want to send and press the ENTER button y The screen returns to...

Страница 101: ...ses that registered in the group by pressing the CONTENTS button y You can specify other E mail addresses as you require y You can confirm or remove the E mail addresses that you specified in the DEST...

Страница 102: ...ied ID is displayed 4 Press the group buttons that you want to select as the destination y You can confirm the E mail addresses that registered in the group by pressing the CONTENTS button y You can s...

Страница 103: ...creen is displayed 3 Press the GROUP NAME button to enter the group name that you want to search and then press the SEARCH button y When pressing the GROUP NAME button the letter entry screen is displ...

Страница 104: ...ove the E mail addresses that you specified in the DESTINA TION screen which can be displayed by pressing the DESTINATION button P 103 Confirming or removing E mail addresses from destination Confirmi...

Страница 105: ...atic Document Feeder y Priority TX You can send originals prior to the reserved transmissions Sending 2 sided Originals You can scan and send 2 sided originals using the Automatic Document Feeder When...

Страница 106: ...ou to execute a transmission prior to the other reserved transmissions y You can use Direct Entry and Address Dialing to specify the recipients y Priority TX can be performed only for 1 transmission 1...

Страница 107: ...00 or 600 x 600 dpi If the received E mail contains files that are not the ones described above an error message will be displayed in the receive log To avoid such a case you can print the report when...

Страница 108: ...been delivered starts 3 Checking completes y If the Internet Fax is received RECEIVING E mail appears on the screen upper right Next NEW E mail RECEIVED appears for 2 seconds Then printing the Inter...

Страница 109: ......

Страница 110: ...Driver 110 Planning for Installation 110 Installing the Remote Scan Driver 111 Uninstalling Remote Scan Driver 116 Repairing Remote Scan Driver 117 Scanning Remotely Using Remote Scan Driver 118 When...

Страница 111: ...te Scan driver is available for following environments y OS Windows 2000 Service Pack 4 Windows XP Service Pack 1 Service Pack 2 Windows Vista Windows Server 2003 y Required Software TWAIN compliant a...

Страница 112: ...XP The procedure is the same when other versions of Windows are used You must log into Windows as a user who has the Administrators privilege 1 Insert the Drivers Network Utilities CD ROM into the CD...

Страница 113: ...Driver File Downloader and Remote Scan driver only If you select this menu skip to Step 5 Custom Install Select this if you would like to pick and choose the installation components In addition to th...

Страница 114: ...File Downloader you can change the folder where these programs are installed Click Browse and when the Browse For Folder dialog box appears select a folder and click OK y The installation starts If y...

Страница 115: ...ish the installation click OK Installing from TopAccess If the system administrator has uploaded the software to this equipment you can use TopAc cess to install the software on your workstation For i...

Страница 116: ...trator password The names of folders that includes WebInstaller exe are followings ABV32 contains the installer for Address Book Viewer ABV64 contains the installer for Address Book Viewer for Windows...

Страница 117: ...emote Scan Driver Deleting Remote Scan Driver You can uninstall Remote Scan Driver in much the same way as uninstalling other utility soft ware such as e Filing client utilities from Control Panel Add...

Страница 118: ...alled In that case uninstall the client software and then install again to repair the clientsoft ware Repairing Remote Scan Driver You can repair Remote Scan Driver in much the same way as repairing o...

Страница 119: ...ing remote scan driver 1 Place the original s y For instruction about placing the originals see Operator s Manual for Basic Func tions 2 Run the TWAIN compliant application 3 Click Select Device or th...

Страница 120: ...anning the originals When You Are Running the First Time When you access the Remote Scan driver the first time the Document Monitor Local Discovery dialog box appears In this case search the equipment...

Страница 121: ...clients are on the network In that case you can configure the discovery using the Advanced button P 121 Configuring Discovery Settings 3 Select the equipment that you want to connect from the list and...

Страница 122: ...address IPX Address This is disabled because the Remote Scan driver does not support the IPX SPX connection Name Enter the printer name Location Enter the location of the printer You must enter Name a...

Страница 123: ...cify the range IPV4 Select this to search for devices set with an IPv4 address IPV6 Select this to search for devices set with an IPv6 address How to Use Remote Scan Driver In the Remote Scan driver y...

Страница 124: ...nned Auto Select this to detect the original size automatically Mixed Original Size Select this to scan originals of the mixed sizes Select Original Size Select this to set the original size manually...

Страница 125: ...the exposure for scanning Auto Select this to use auto mode for the exposure mode for scanning Manual Select this to set the exposure manually When this is selected set from 5 lowest to 5 highest in...

Страница 126: ...using the Document Monitor Local Discovery dialog box see the following section P 119 When You Are Running the First Time After you add other devices in the connection list you can change the target...

Страница 127: ...Network Discovery feature Corrective Action Confirm the following statements y The equipment and your computer is correctly connected to the TCP IP network y The default gateway setting is correctly s...

Страница 128: ...emote Scan driver Please check the status of the equipment When the equipment shows the following status the Remote Scan operation cannot be performed y When the paper jam occurs in the equipment y Wh...

Страница 129: ......

Страница 130: ...Web Service SCAN This section describes how to utilize Web Service Scan Preparing Web Service Scan 130 Planning and preparation 130 Installing a Driver 130 How to Perform Web Service Scan Operations 1...

Страница 131: ...he optional expansion memory GC 1230 to be installed to the equipment System Requirements Web Service Scan is available under the following environments y OS Windows Vista y Required Software WIA Wind...

Страница 132: ...for how to place originals 2 Press the SCAN button on the control panel to enter the scan menu y The basic scan menu is displayed 3 Press the WS SCAN button y The WS SCAN menu is displayed 4 Select th...

Страница 133: ...nnection is displayed 6 The basic scan menu is displayed after the data have been stored y If you want to cancel the storage of the data being scanned press the CANCEL but ton If the screen for extern...

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