Troubleshooting
Chapter 7
OEM6 Family Installation and Operation User Manual Rev 12
100
Table 13: Resolving an Error in the Receiver Status Word
16
Monitor CPU idle time. Reduce number of logs or the rate of data logging
17
Ensure that the version log is consistent with the hardware
20
SoftLoad is in progress. See
Section 8.4, Updating Using SoftLoad Commands
21
You may be exceeding the receiver’s velocity limit. If so, reduce velocity. This error can only be
cleared by resetting the receiver
22
Reload firmware using WinLoad or the SoftLoad commands
31
Possible hardware failure. Contact
Bit Set
Action to Resolve
0
Check the Error Word in the RXSTATUS log. See also
Table 12, Resolving a Receiver Error Word
1
Check temperature ranges in the ENVIRONMENTAL table sections of Technical Specifications
appendices
2
Section 2.4, Power Supply Requirements
3
Section 2.3, Selecting a GNSS Antenna
Section 2.3.1, Choosing a Coaxial Cable
Section 2.3.3, Connecting the Antenna to the Receiver
4
5
6
7
Check the CPU idle time. Check for unnecessary logging. Check for simultaneous use of
functionality, for example, API and RTK
8
Table 9, Serial Ports Supported
9
10
11
15-17
Reserved
18
When the receiver has tracked GNSS satellites long enough for a valid almanac to be received,
this bit will be set to 0.
19
None. This bit only indicates if the receiver has calculated a position.
20
None. This bit is a status bit indicating if the receiver’s position has been manually fixed and does
not represent a problem. Refer also to the FIX command in the
OEM6 Family Firmware Reference
(OM-20000129)
21
None. This bit indicates if clock steering has been manually disabled. Refer also to the FRESET
command in the
OEM6 Family Firmware Reference Manual
(OM-20000129)
Bit Set
Action to Resolve