395
Direct Station Selection (DSS) Console
Description
The DSS Console gives a multiline terminal user a Busy Lamp
Field (BLF) and one-button access to extensions, trunks, and
system features. This saves time for users that do a lot of call
processing (e.g., attendants, operators, or dispatchers). The
DSS Console simplifies:
Calling extensions and door boxes
Placing, answering and transferring outside calls
Making an External or Internal Page
Switching the Night Service mode
Activating DSS Console Alternate Answer
The DSS Console also provides DSS Console Alternate
Answer. This lets a multiline terminal user with a DSS Console quickly reroute their calls to a co-worker.
Transferred and dial 0 calls ring both DSS Consoles and, if the VRS is installed, the main operator hears
the message,
“Your calls have been forwarded”. Central office calls ring both consoles and no message
is heard by the operator.
You can also program the DSS Console keys to store Service Codes (up to 29 digits long). This provides
the DSS Console user with many of the features available on One-Touch and Programmable Feature
Keys. The DSS Console keys can optionally store additional associated digits after the Service Code.
For example, storing 70401 under a DSS Console key accesses Trunk Group 1 when the console user
presses the key.
The maximum number of consoles allowed per system is 32. If a Digital Port Connection is used, one
telephone can support a maximum of 32 DSS Consoles. If connected to an IP phone as a side option, a
maximum of one DSS Console is supported per telephone.
DSS Lamp Table Changed to Apply to DSS/Hotline Keys for Multiline Terminals
Using Programs 30-05-02~30-05-21 DSS Console Lamp Table, you can assign LED flash patterns for
DSS and Hotline keys on multiline terminals and DSS Consoles.
/Non- Agent DSS Lamping Available
With the UNIVERGE SV9100 system, Programs 30-05-02~30-05-21 allow a non- DSS console to light
indicating the status of both non- agents and agents, but agents do not show status (Logged In/Out,
etc.), only idle, busy, etc.
Conditions
Changing flash patterns for DSS Consoles also changes them for Hotline keys.
When installing a DSS, the system must auto-detect the console for the LEDs to function
correctly. When connecting the DSS to an extension previously defined with another circuit
type, undefine the circuit type (enter 00 in Program 10-03-01 for the extension number),
then connect the DSS Console.
Programmable Function Keys for codes (
*
10,
*
12,
*
13,
*
14,
*
15,
*
16,
*
17,
*
18,
*
19) cannot
Содержание Univerge SV9100
Страница 1: ... SV9100 Features and Specifications Manual Rev 1 2 March 2016 ...
Страница 64: ...64 Required Component s None ...
Страница 238: ...238 Walking Code Restriction 663 ...
Страница 239: ...239 Temporary Code Restriction Override service code be changed 775 ...
Страница 285: ...285 Single Line Telephone 1 Lift the handset A fast busy is heard 2 Dial 759 3 Hang up ...
Страница 332: ...332 Circular Routing Department Calling Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 ...
Страница 406: ...406 Trunk Distinctive Ringing Flow Chart ...
Страница 407: ...407 ICM Distinctive Ringing Flow Chart ...
Страница 442: ...442 CCIS Standard Calls ...
Страница 447: ...447 CCIS VE Standard Calls ...
Страница 456: ...456 CPN sent when making a 911 call across CCIS trunks from a terminal ...
Страница 461: ...461 CCIS VE 911 Calls ...
Страница 519: ...519 3 Dial Relay Number 0 8 0 is for the relay on the GCD CP10 1 8 are relays on the PGD 2 U10 ADP ...
Страница 637: ...637 Cascade Message Notification Flow Chart 1 ...
Страница 638: ...638 Cascade Message Notification Flow Chart 2 ...
Страница 639: ...639 Cascade Message Notification Flow Chart 3 ...
Страница 655: ...655 Cascade Message Flow Chart 1 ...
Страница 808: ...808 DTI U40 ETU Programming Flowchart for ISDN PRI Answering Calls the GCD PRTA Overlap ...
Страница 813: ...813 ...
Страница 844: ...844 None Related Features None Guide to Feature Programming None Operation None ...
Страница 915: ...915 Communications Interface feature for more ...
Страница 916: ...916 ...
Страница 917: ...917 Operation None ...
Страница 948: ...948 Operation Normal call handling procedures for single line telephones apply ...
Страница 1015: ...1015 Related Features None Guide to Feature Programming None Operation None ...
Страница 1026: ...1026 Operation Refer to Central Office Calls Answering ...
Страница 1030: ...1030 Multiline Room Monitoring ...
Страница 1031: ...1031 Single Line Telephone Room Monitoring ...
Страница 1145: ...1145 SMDR flowcharts are located on the following pages SMDR with a GCD CP10 Connection Ethernet ...
Страница 1146: ...1146 SMDR Flowchart Continued ...
Страница 1147: ...1147 SMDR Flowchart Continued ...
Страница 1148: ...1148 SMDR Flowchart Continued Operation Once installed and programmed SMDR operation is automatic ...
Страница 1195: ...1195 System Caller Log Example 2 4 LED Operation On Red Other Using On Green Using Off Not Using ...
Страница 1216: ...1216 To cancel Automatic Headset repeat these steps 4 Press the Headset key Program 15 07 or SC 851 05 to go off hook ...
Страница 1371: ...1371 ...
Страница 1400: ...1400 To answer off hook signaling 2nd call and 2nd caller disconnect the call NOTE ...
Страница 1402: ...1402 SV9100 Features and Specifications Manual NEC Enterprise Solutions ...