284
Queue Status Display:
When Logged Into Group
1.
With an idle multiline terminal, press the Queue Status Display Programmable Function Key
(Code:
*
19).
The display indicates the number of calls in queue, the trunk name, and the time the call has been
waiting.
When the Queue Status Display key is pressed, the queue status of the extension group is displayed.
When the extension is not in a group, the Queue Status of group 1 is displayed instead.
When an agent logs in using an AIC code, the Queue Status of the default group defined in Program
41-18-02 is displayed.
2.
Press
VOL UP
and
VOL DOWN
to scroll through the Queue Status Displays of all the Groups.
3.
Press the
EXIT
key to return the telephone to an idle state.
When Logged Out of Group
When agents are logged out and a call is placed in the queue, the telephone of the logged out agents
displays the Queue Status and they hear the alarm according to the settings defined in system
programming.
Pressing the Queue Status Display Programmable Function key returns the telephone to idle until the
time in Program 41-20-03 expires again.
Rest Mode:
To Set The Manual Rest Mode:
Multiline Terminal
1.
With the multiline terminal idle, press the Rest Mode key (Program 15-07-01 or SC 852:
*
13).
The Rest Mode key lights. If the Rest Mode key is pressed while the agent is on an active call, the key
flashes until the agent hangs up.
This operation is not available for the System Supervisor.
Single Line Telephone
1.
Lift the handset and dial 758.
A fast busy is heard.
To set Pre-Rest Mode (while on a call), press the hookflash and then dial 658. Press the Hookflash
again to return to the outside party. Rest Mode begins once the call is completed.
2.
Hang up.
To Cancel The Manual Rest Mode:
Multiline Terminal
1.
Press the Rest Mode key (Program 15-07-01 or SC 852:
*
13).
The Rest Mode key light goes off.
Содержание Univerge SV9100
Страница 1: ... SV9100 Features and Specifications Manual Rev 1 2 March 2016 ...
Страница 64: ...64 Required Component s None ...
Страница 238: ...238 Walking Code Restriction 663 ...
Страница 239: ...239 Temporary Code Restriction Override service code be changed 775 ...
Страница 285: ...285 Single Line Telephone 1 Lift the handset A fast busy is heard 2 Dial 759 3 Hang up ...
Страница 332: ...332 Circular Routing Department Calling Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 ...
Страница 406: ...406 Trunk Distinctive Ringing Flow Chart ...
Страница 407: ...407 ICM Distinctive Ringing Flow Chart ...
Страница 442: ...442 CCIS Standard Calls ...
Страница 447: ...447 CCIS VE Standard Calls ...
Страница 456: ...456 CPN sent when making a 911 call across CCIS trunks from a terminal ...
Страница 461: ...461 CCIS VE 911 Calls ...
Страница 519: ...519 3 Dial Relay Number 0 8 0 is for the relay on the GCD CP10 1 8 are relays on the PGD 2 U10 ADP ...
Страница 637: ...637 Cascade Message Notification Flow Chart 1 ...
Страница 638: ...638 Cascade Message Notification Flow Chart 2 ...
Страница 639: ...639 Cascade Message Notification Flow Chart 3 ...
Страница 655: ...655 Cascade Message Flow Chart 1 ...
Страница 808: ...808 DTI U40 ETU Programming Flowchart for ISDN PRI Answering Calls the GCD PRTA Overlap ...
Страница 813: ...813 ...
Страница 844: ...844 None Related Features None Guide to Feature Programming None Operation None ...
Страница 915: ...915 Communications Interface feature for more ...
Страница 916: ...916 ...
Страница 917: ...917 Operation None ...
Страница 948: ...948 Operation Normal call handling procedures for single line telephones apply ...
Страница 1015: ...1015 Related Features None Guide to Feature Programming None Operation None ...
Страница 1026: ...1026 Operation Refer to Central Office Calls Answering ...
Страница 1030: ...1030 Multiline Room Monitoring ...
Страница 1031: ...1031 Single Line Telephone Room Monitoring ...
Страница 1145: ...1145 SMDR flowcharts are located on the following pages SMDR with a GCD CP10 Connection Ethernet ...
Страница 1146: ...1146 SMDR Flowchart Continued ...
Страница 1147: ...1147 SMDR Flowchart Continued ...
Страница 1148: ...1148 SMDR Flowchart Continued Operation Once installed and programmed SMDR operation is automatic ...
Страница 1195: ...1195 System Caller Log Example 2 4 LED Operation On Red Other Using On Green Using Off Not Using ...
Страница 1216: ...1216 To cancel Automatic Headset repeat these steps 4 Press the Headset key Program 15 07 or SC 851 05 to go off hook ...
Страница 1371: ...1371 ...
Страница 1400: ...1400 To answer off hook signaling 2nd call and 2nd caller disconnect the call NOTE ...
Страница 1402: ...1402 SV9100 Features and Specifications Manual NEC Enterprise Solutions ...