5. Troubleshooting
Express5800/E120f-M Maintenance Guide
35
Chapter 1 Maintenance
5.5
When STOP Error Occurs
[?]
Cannot turn the power OFF at the blue screen (STOP error screen)
→
If you want to turn off the power at the blue screen, execute forced shutdown (continue to press the
power switch for 4 seconds). If you press the switch briefly instead of holding it, the server will not power
off.
5.6
When Operating a RAID System
[?]
Unable to rebuild Hard Disk Drive
Is the capacity of the Hard Disk Drive to be rebuilt enough?
→
Use a Hard Disk Drive with the same capacity as that of the faulty Hard Disk Drive.
Is the Logical Drive RAID0?
→
RAID0 cannot be rebuilt because it has no redundancy. Replace the failed Hard Disk Drive, recreate the
configuration information, initialize it, and recover the drive using backup data.
[?]
Fails to automatically rebuild the Hard Disk Drive
Did you secure sufficient time for replacing the Hard Disk Drive (hot swap)?
→
To make auto-rebuild work, secure at least 90 seconds from when a Hard Disk Drive is removed to
when the drive is installed.
[?]
The Hard Disk Drive failed
→
Contact the maintenance service company with which you signed up or the dealer where you purchased
the product.
[?]
Unable to perform Consistency Check
Is the Logical Drive
Critical
or
Degraded
?
→
Replace the failed Hard Disk Drive with new one, and then perform Rebuild.
Is the Logical Drive RAID0?
→
RAID0 has no data redundancy, and therefore, Consistency Check is disabled in the RAID0
configuration.
