5. Troubleshooting
Express5800/E120f-M Maintenance Guide
32
Chapter 1 Maintenance
[?]
The Telnet Service is not installed
→
Adjust the computer name to 14 characters or less, and then install the Telnet Service according to the
following procedure:
How to install the Telnet Service
(1) Click
Run
on
Start
menu.
(2) Enter
tlntsvr/service
in the
Open
box, and then click [OK].
(3) Click
Start
menu, point to
Control Panel,
click
Administrative Tools
, and then click
Services
to
confirm whether the Telnet Service is registered.
* When the installation of Telnet Service is finished, there is no problem if the computer name is set to 15
characters or more.
[?]
Fails to execute "Create a parameter file for Windows OS"
→
"Create a parameter file for Windows OS"
must be run using Microsoft
®
HTML Application host. If it
does not start, associate the file type with Microsoft
®
HTML Application host via the following process.
(1) Select
Run
in
Windows Start
menu.
(2) Enter
%windir%\system32\mshta.exe/register
.
[?]
Before restart, an error message sometimes displayed after the graphics accelerator is installed:
Is in Server Core environment of Windows Server 2012 R2?
→
An application error is recorded in event log, however, this event does not affect system operation after
restart.
[?]
Unable to start from OS Installation Media of Windows Server 2008 R2 or Windows Server 2008:
Is x2APIC feature of the processor disabled?
→
Disable x2APIC feature of the processor.
Advanced
→
Processor Configuration
→
X2APIC
→
Disabled
[?]
The screen turns solid black or processing stops with 0x0000005C error while installing Windows Server
2008 R2 or Windows Server 2008:
Is x2APIC feature of the processor disabled?
→
Disable x2APIC feature of the processor.
[
Advanced
]
→
[
Processor Configuration
]
→
[
X2APIC
]
→
[
Disabled
]