5. Troubleshooting
Express5800/E120f-M Maintenance Guide
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Chapter 1 Maintenance
5.
Troubleshooting
If this system does not operate as intended, check it according to the contents of the following checklist before
sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the
subsequent check and processing instructions.
If the system still does not operate normally, write down the messages displayed on the screen and then contact
the maintenance service company.
5.1
Upon Power On to the End of POST
[?]
Fail to power on the server
Is the server properly supplied with power?
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Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for
the server.
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Use the power cord that comes with the server. Additionally, check the power cord for broken shield or
bent plugs.
→
Make sure the power breaker for the connected power outlet is on.
→
If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer to the
manual that comes with the UPS for details.
Power supply to the server may be linked with UPS using the BIOS Setup utility.
Did you press the power switch?
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Press the power switch on the front of the server to turn on the power (the POWER LED ON).
→
When power cord is connected, the initialization of management controller starts. During initialization,
the Power switch is disabled even if it is pressed to power on the server. Wait for at least 40 seconds,
and press the POWER switch.
[?]
The screen is not displayed.
Wait until the NEC logo appears.
[?]
The screen display is replaced by no indication (black screen) during a POST several times.
When the option ROM development of more than one on-board LAN is made effective, a screen is
sometimes switched over to a black screen several times. It's no problem for operation.
