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1 System Installation

Plug the two power cord sets into AC outlets.

10.

Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T

connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.

11.

Turn on the PS9600 power supplies. The power supply indicators should

light and the controller indicators should flash during the power-on self-
test.

12.

Connect one end of the provided RJ48 cable to the PRI interface jack on

the MTPRI-HD30B card, and the other end to a PRI line wall jack.

Note:

Do not connect the PRI line(s) until you are ready to proceed with

the configuration procedures

13.

Turn on each RASCard. The indicator in the power switch and front

panel should light.

Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and EPRI interface so they can
communicate with the outside world. Please turn to Chapter 2.

Содержание CommPlete CC2400

Страница 1: ...System Installation and Quick Start Guide...

Страница 2: ...he right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or c...

Страница 3: ...d time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individ...

Страница 4: ...umber CC2400 CC9600 FCC Registration Number AU7USA 31090 DE E Facility Interface Code 04DU9 ISN 04DU9 BN Service Order Code 6 0N Modular Jack USOC RJ48C Service Center in USA Multi Tech Systems Inc 22...

Страница 5: ...adation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the use...

Страница 6: ...vi...

Страница 7: ...Procedure 23 PRI 23B D Installation Procedure 23 EPRI 30B D Installation Procedure 27 2 Configuration Quick Start Introduction 30 T1 Dual Configuration Procedure 31 Getting Version Information 49 E1 C...

Страница 8: ...viii...

Страница 9: ...1 System Installation...

Страница 10: ...installation must be done by a qualified service person To reduce emissions be sure to use blanking plates to cover empty slots in the CC9600 or CC2400 chassis This product is intended to be hard wir...

Страница 11: ...formity to EN 41003 ensure that these ports are only connected to the same type on the other apparatus CC9600 Installation Procedures The components of the CommPlete Communication Server are packed in...

Страница 12: ...ble for use in configuring the controller 4 Unpack the PS9600 power supplies Carefully insert them into the chassis and slide them in until you feel them mate with the bus connectors inside the chassi...

Страница 13: ...test 11 Connect one end of the provided T1 cable s to the T1 jack s on the RASCard and the other end to a T1 wall jack Note Do not connect the T1 line s until you are ready to proceed with the configu...

Страница 14: ...ully insert them into the chassis and slide them in until you feel them mate with the bus connectors inside the chassis Tighten the retaining screws 5 Unpack each RAS96 RASCard observing standard stat...

Страница 15: ...ASCard and the other end to an E1 wall jack Note Do not connect the E1 line s until you are ready to proceed with the configuration procedures 12 Turn on each RASCard The indicator in the power switch...

Страница 16: ...losed serial cable for use in configuring the controller 4 Unpack the PS9600 power supplies Carefully insert them into the chassis and slide them in until you feel them mate with the bus connectors in...

Страница 17: ...0Base T connector on the back of the chassis Plug the other end into the Ethernet wall jack 11 Turn on the PS9600 power supplies The power supply indicators should light and the controller indicators...

Страница 18: ...is and slide them in until you feel them mate with the bus connectors inside the chassis Tighten the retaining screws 5 Unpack each RAS96 RASCard observing standard static electricity precautions Enga...

Страница 19: ...er on self test 12 Connect one end of the provided RJ48 cable to the PRI interface jack on the MTPRI HD30B card and the other end to a PRI line wall jack Note Do not connect the PRI line s until you a...

Страница 20: ...onformity to EN 41003 ensure that these ports are only connected to the same type on the other apparatus CC2400 Installation Procedure The components of the CommPlete Communication Server are packed i...

Страница 21: ...6 RASCard observing standard static electricity precautions Engage the edges of the card in the metal card guides of slot 1 and slide it in until you feel it mate with the bus connectors inside the ch...

Страница 22: ...the T1 line s until you are ready to perform the configuration procedures 11 Turn on the RASCard The indicator in the power switch and front panel should light Installation of the CommPlete Communica...

Страница 23: ...d observing standard static electricity precautions Engage the edges of the card in the metal card guides of slot 1 and slide it in until you feel it mate with the bus connectors inside the chassis Ti...

Страница 24: ...the E1 line s until you are ready to perform the configuration procedures 11 Turn on the RASCard The indicator in the power switch and front panel should light Installation of the CommPlete Communica...

Страница 25: ...until you feel it mate with the bus connectors inside the chassis Tighten the retaining screws 5 Insert the back panel for the RASCard into the rear of the chassis and tighten the retaining screw 6 Un...

Страница 26: ...n the MTPRI HD23B card and the other end to a PRI line wall jack Note Do not connect the PRI line until you are ready to perform the configuration procedures 12 Turn on the RASCard The indicator in th...

Страница 27: ...ide it in until you feel it mate with the bus connectors inside the chassis Tighten the retaining screws 5 Insert the back panel for the RASCard into the rear of the chassis and tighten the retaining...

Страница 28: ...not connect the PRI line until you are ready to perform the configuration procedures 12 Turn on the RASCard The indicator in the power switch and front panel should light Installation of the CommPlet...

Страница 29: ...2 Configuration Quick Start...

Страница 30: ...onfiguration of your CommPlete complete the Verifying Software Firmware Version Information section of this chapter This procedure will verify that you have the most current resources available for yo...

Страница 31: ...Configuration Quick Start 31 T1 Dual Configuration Procedure Fill out the following Site Information sheet prior to configuration This form can be useful as a quick reference and troubleshooting tool...

Страница 32: ...CommPlete Communications Server Controller MR9600 Version 2 53 Oct 25 2000 16 21 50 10 26 2000 2 38pm System not started because IP address is not set Login as supervisor Username 4 At the username p...

Страница 33: ...lt Gateway option Default Gateway previous q uit 0 0 0 0 8 Press ENTER to accept the default address of 0 0 0 0 or type the IP address for the default gateway the local router if any for example 192 1...

Страница 34: ...ss Method Address Pool Wan Port IPCP Enabled Frame Type 1 TYPE_II 2 SNAP Enter Selection previous q uit 1 13 Type the number of the frame type used by your network or press ENTER to accept the default...

Страница 35: ...assword is blank i e no password To prevent unauthorized changes to your system you should type a new RAS Express password When you press ENTER at the end of the string you are asked to type the strin...

Страница 36: ...d 10 Disconnect Timeout sec 11 Framing Format DS1 AT T Extended Super Frame ESF Line Coding Binary 8 Zero Substitution B8ZS FXS Signaling Options E M Wink Start Transmit Level 0 0dB Wink High Time ms...

Страница 37: ...Threshold value indicates the number of channel status reports that do not agree with the hook state reported by the modem When the number of incidents specified in the Error Threshold value is recei...

Страница 38: ...cept the default option The following menu appears Transmit Level 1 0 0dB 2 7 5dB 3 15 0dB 4 22 5dB Enter Selection previous q uit 1 34 Press ENTER to leave the transmit level set at 0 0 dB unless Mul...

Страница 39: ...tant to set are the IP addresses for the controller and the IP addresses for each RAS If these are not properly set you will be unable to remotely configure the CommPlete Device Specific Setup 1 Contr...

Страница 40: ...44 Type 6 and ENTER to change the Subnet Mask for your network Type the address and press ENTER The setup menu appears To change the Read Community option for your network type 7 and ENTER The defaul...

Страница 41: ...to use or modify the settings stored in the currently selected RASCard Type 2 if you want to use or modify the default RAS settings The controller displays a screen similar to the following with the...

Страница 42: ...168 4 150 Enter Selection previous q uit 2 58 Type the IP address of the network Default Gateway and press ENTER The Getting RAS Info menu reappears 59 To change the Primary DNS Server address type 4...

Страница 43: ...ious q uit d one 1 7 To change a value type the option number When the option appears enter the correct value and press ENTER The Getting RAS Info menu reappears Select another menu option or if no ot...

Страница 44: ...ER to return to the Address Method option Per Port Configuration From the Address Method option menu type 3 to select Per Port Configuration Selecting Per Port configuration means that each of the 24...

Страница 45: ...election previous q uit 1 Type the number of the security protocol for the RASCard or press ENTER to accept the default security protocol Local The Getting RAS info menu reappears 68 To change the Pri...

Страница 46: ...on 0 0 0 0 12 Start 2nd Exclusion 0 0 0 0 13 End 2nd Exclusion 0 0 0 0 14 RAS Express Password 15 Protocol Local 16 Primary Server 192 168 90 1 17 Secondary Server 0 0 0 0 18 Shared Secret Password Co...

Страница 47: ...ettings from 1 Use Active Settings pre configured card 2 Use System Defaults new card 3 Use Stored Settings swapping cards Enter Selection q uit 1 1 80 Select the option you want to use and press ENTE...

Страница 48: ...Enter Selection previous q uit 4 q 83 Type q and press ENTER to quit The following message appears Save System Defaults y n 84 Type y and press ENTER to save the system defaults If you have not change...

Страница 49: ...ngs Also make sure the Read Community and Write Community settings match how they are set on the MR9600 controller 91 Double click the IP site you just created double click on the Group icon then doub...

Страница 50: ...m Installation and Quick Start Guide 50 E1 Configuration Procedure Fill out the following Site Information sheet prior to configuration This form can be useful as a quick reference and troubleshooting...

Страница 51: ...ete Communications Server Controller MR9600 Version 2 53 Sep 25 2000 16 21 50 09 26 2000 2 38pm System not started because IP address is not set Login as supervisor Username 4 At the username prompt t...

Страница 52: ...e IP address for the default gateway the local router if any for example 192 168 4 1 and press ENTER When you press ENTER the Subnet Mask option appears Default Gateway previous q uit 192 168 4 1 Subn...

Страница 53: ...lowing menu appears Address Method 1 via DHCP server 2 Address pool 3 Per port config 4 RADIUS Enter Selection previous q uit 2 14 Use the Address Method menu to specify how IP addresses will be alloc...

Страница 54: ...lt security protocol for your system Select Local if you do not have a security server on your network Select RADIUS if you have a RADIUS server on your network Select TACACS if you have a TACACS serv...

Страница 55: ...of channel status reports that do not agree with the hook state reported by the modem When the number of incidents specified by the Error Threshold value is received by the controller the controller...

Страница 56: ...lection previous q uit 1 Type the number of the signaling option recommended for your E1 line or press ENTER to accept the default option R2 MF signaling is used outside the United States mostly in Eu...

Страница 57: ...onfigure the controller make note of your settings on the E1 Site Information sheet 34 The A prompt appears 35 Type se to display the MultiCommManager Environment Setup menu MultiCommManager Environme...

Страница 58: ...isor Press ENTER If this value is set to 0 0 0 0 default then traps are only sent to supervisors that log in to the controller Type the IP address of the supervisor PC that you want to send error and...

Страница 59: ...lid device numbers are listed in the option line Type the device number of the RASCard you want to set up and press ENTER The Use Settings from menu appears 1 Use Active Settings pre configured card 2...

Страница 60: ...ge the Default Gateway type 3 and press ENTER The Default Gateway menu option appears Default Gateway 192 168 4 150 Enter Selection previous q uit 2 59 Type the IP address of the network Default Gatew...

Страница 61: ...d Enter Selection previous q uit d one 1 7 To change a value type the option number When the option appears enter the correct value and press ENTER The Getting RAS Info menu reappears Address Pool Fro...

Страница 62: ...Method option menu type 3 to select Per Port Configuration Selecting Per Port configuration means that each of the individual E1 ports must have a valid IP address allocated to it The ports must be se...

Страница 63: ...e RASCard or press ENTER to accept the default security protocol Local The Getting RAS Express info menu reappears 70 Change the Primary Server IP address by typing the option number for Primary Serve...

Страница 64: ...End 2nd Exclusion 0 0 0 0 14 RAS Express Password 15 Protocol Local 16 Primary Server 192 168 90 1 17 Secondary Server 0 0 0 0 18 Shared Secret Password Config Ras y n y 77 At the Config Ras option ty...

Страница 65: ...e System Defaults new card 3 Use Stored Settings swapping cards Enter Selection q uit 1 1 82 The Getting E1 Card info screen appears Getting E1 Card info 1 Channel Polling Interval sec 20 2 Error Thre...

Страница 66: ...click Physical View You should see the name of the new site next to a green IP If the IP is gray double check your IP settings Also make sure the Read Community and Write Community settings match how...

Страница 67: ...2 Configuration Quick Start 67 PRI 23B D Configuration Procedure Fill out the Site Information sheet below prior to configuration This form can be useful as a quick reference and troubleshooting tool...

Страница 68: ...roller s front panel with the end of a paper clip A screen similar to the following appears Welcome to the CommPlete Communications Server Controller MR9600 Version 2 53 Sep 25 2000 16 21 50 9 26 2000...

Страница 69: ...Press ENTER to display the Default Gateway option Default Gateway previous q uit 0 0 0 0 8 Press ENTER to accept the default address of 0 0 0 0 or type the IP address for the default gateway the loca...

Страница 70: ...r Frame Type TYPE_II Address Method Address Pool Wan Port IPCP Enabled Frame Type 1 TYPE_II 2 SNAP Enter Selection previous q uit 1 13 Type the number of the frame type used by your network or press E...

Страница 71: ...d Secret Password RAS Express Password previous q uit 17 The default RAS Express Password is blank i e no password To prevent unauthorized changes to your system you should type a new RAS Express pass...

Страница 72: ...though the options 4 T1 Defaults 5 E1 Defaults and 6 PRI Defaults are listed as required you will only need to configure the option that matches your segment type 22 Type 6 and press ENTER to set up t...

Страница 73: ...rection The following menu appears Call Distribution 1 First Available 2 Uniform Distribution 3 One to One Enter Selection previous q uit 3 27 The Call Distribution options determine the method by whi...

Страница 74: ...ations that follow you will be brought through some of the same parameters that were configured during the System Defaults Setup In such steps verify that the options are correct and press ENTER to ac...

Страница 75: ...the Read Community option for your network The default setting is public Type the new setting and press ENTER The Read Write Community options area security feature of SNMP which allows control over a...

Страница 76: ...nt to use or modify the default RAS settings configured earlier Type 3 if you want to use stored settings The controller displays a screen similar to the following Getting Ras Info 1 IP Address 192 16...

Страница 77: ...4 and press ENTER The Primary DNS Server option appears Primary DNS Server 192 168 4 150 Enter Selection previous q uit 2 55 Type the IP address of the Primary DNS Server and press ENTER 56 To change...

Страница 78: ...DNS Server 0 0 0 0 5 Backup DNS Server 0 0 0 0 6 Frame Type Type_II 7 Address Method Address Pool 8 Address Pool Start 0 0 0 0 9 Address Pool End 0 0 0 0 10 Start 1st Exclusion 0 0 0 0 11 End 1st Exc...

Страница 79: ...Port Number 1 2 Port Type Client_to_LAN 3 Remote Address 0 0 0 0 Enter Selection previous q uit d one 1 1 1 Port Number 1 2 Port Type Client_to_LAN 3 Remote Address 0 0 0 0 Enter Selection previous q...

Страница 80: ...0 default When you press Enter the Getting RAS info menu reappears 66 To change the Secondary Server IP address type the Secondary Server option number and ENTER Secondary Server previous q uit 0 0 0...

Страница 81: ...e number of the RASCard you want to set up and repeat steps 45 71 Otherwise type d one and press ENTER to finish Note Look for error messages such as Timeout Waiting for Responses or Not Enough IP Add...

Страница 82: ...One 6 Set Carrier PCM24 T1 7 Active Channels 23 Enter Selection previous q uit d one 1 1 78 Verify that the switch type selected matches that of the PRI line If all options are configured correctly ty...

Страница 83: ...and press ENTER The Getting PRI info menu appears 86 To change the Call Distribution option type 5 and ENTER The Call Distribution menu appears Call Distribution 1 First Available 2 Uniform Distribut...

Страница 84: ...ard The following messages appear Configuring Config Completed The RAS must be reset to finish the PRI config Reset the RAS y n y Select a PRI card 10A previous d one d 94 Type y to reset the RAS The...

Страница 85: ...t created double click on the Group icon then double click the Rack icon You should be able to see the modems 102 Select the RAS card by highlighting the RAS icon and choosing the appropriate slot 1A...

Страница 86: ...Installation and Quick Start Guide 86 EPRI 30B D Configuration Procedure Fill out the Site Information sheet below prior to configuration This form can be useful as a quick reference and troubleshooti...

Страница 87: ...he MR9600 controller s front panel with the end of a paper clip A screen similar to the following appears Welcome to the CommPlete Communications Server Controller MR9600 Version 2 53 Sep 25 2000 16 2...

Страница 88: ...ckup DNS Server 0 0 0 0 Default Gateway previous q uit 0 0 0 0 8 Type the IP address for the default gateway the local router if any for example 192 168 4 1 or press ENTER to accept the default addres...

Страница 89: ...previous q uit 1 13 Type the number of the frame type used by your network or press ENTER to accept the default TYPE_II is the standard Ethernet frame type SNAP is supported only by some older UNIX sy...

Страница 90: ...ator password When you press ENTER at the end of the string you are asked to type the string again to confirm that you entered it correctly When you press ENTER again the following menu appears Protoc...

Страница 91: ...the following appears showing your current PRI defaults Switch Type Net 5 Euro ISDN Error Correction CRC4 6 Enabled Call Distribution One to One Set Carrier PCM30 CEPT Active Channels 30 Switch Type 1...

Страница 92: ...s in on First available will result in calls going to the first modem starting with 3A that is not in use Uniform Distribution will result in calls going to the first available modem starting with the...

Страница 93: ...dress option IP Address previous q uit 0 0 0 0 1 IP Address 192 168 4 150 2 Date 10 4 2000 3 Time 10 24am 4 Default Trap IP 0 0 0 0 5 Default Gateway 0 0 0 0 6 Subnet Mask 0 0 0 0 7 Read Community 8 W...

Страница 94: ...over access of SNMP data by external users 36 Type 8 and ENTER to change the Write Community option for your network The default setting is public Type the new value and press ENTER 37 When all option...

Страница 95: ...Server 0 0 0 0 Backup DNS Server 0 0 0 0 Frame Type TYPE_II Address Method Address pool IP Address previous q uit 0 0 0 0 43 Type the IP address of the RASCard for example 192 168 4 185 and press ENT...

Страница 96: ...ress ENTER to accept the current selection or type the number of a new address allocation method and press ENTER A security summary for the RASCard then appears RAS Express Password Protocol Local Pri...

Страница 97: ...ated to users when they call The pool should have one address for each port controlled by the RASCard typically 32 for a EPRI RASCard Note Although EPRI utilizes only 30 ports the RASCard recognizes a...

Страница 98: ...Quick Start Guide 98 c Type the start and end address of each exclusion range in the pool or press ENTER to accept the current address If you do not need to exclude any addresses leave the exclusion a...

Страница 99: ...AN communications If you select Client_to_LAN a screen similar to the following one appears Remote Address 0 0 0 0 Remote Address previous q uit 0 0 0 0 c Type a new IP address for the port or press E...

Страница 100: ...SCard you want to set up and repeat steps 41 56 Otherwise type d and press ENTER to finish The following message appears Device Specific Setup 1 Controller Setup 2 Ras Setup 3 T1 Setup Required 4 E1 S...

Страница 101: ...change a value type the menu option number and ENTER When all values have been changed type d and ENTER 60 A configuration summary appears Switch Type Net 5 Euro ISDN Error Correction CRC4 6 Enabled...

Страница 102: ...s Also make sure the Read Community and Write Community settings match how they are set on the MR9600 controller 69 Double click the IP site you just created double click on the Group icon then double...

Страница 103: ...Firmware Version Bootcode Version is listed at the bottom of the screen Please note these version numbers on the Site Information sheet E1 Card s Telnet to the Controller Issue the command E1status x...

Страница 104: ...e modem card MultiCommManager Software To determine the current version of your MultiCommManager software either refer to the version number printed on the installation diskette or if already installe...

Страница 105: ...3 Warranty and Technical Support...

Страница 106: ...s written authorization or used in any manner inconsistent withMTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option to repair or replacement of any products...

Страница 107: ...Appendixes...

Страница 108: ...the Site Information sheets used in the configuration procedures for your CommPlete Communications Server Complete a Site Information sheet for each segment that you configure For more details on thes...

Страница 109: ...A Additional Site Information Sheets 82088100...

Страница 110: ...82088100...

Страница 111: ...A Additional Site Information Sheets 82088100...

Страница 112: ...82088100...

Страница 113: ...A Additional Site Information Sheets 82088100...

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