3
TM SmartCool One 5057724 v1.0_08_2022
Customer Services
Warranty, Commissioning & Maintenance
As standard, Airedale guarantees all non consumable parts only for a period of 12 months, variations tailored to suit
product and application are also available; please contact Airedale for full terms and details.
To further protect your investment in Airedale products, Airedale can provide full commissioning services, comprehensive
maintenance packages and service cover 24 hours a day, 365 days a year (UK mainland only; international cover may
vary). For a free quotation or more information please contact Airedale or your local Sales Engineer.
All Airedale products are designed in accordance with EU Directives regarding prevention of build up of water,
associated with the risk of contaminants such as legionella. For effective prevention of such risk it is necessary that the
equipment is maintained in accordance with Airedale recommendations.
SafeCool™
In addition to commissioning, a 24 hour, 7 days a week on-call service is available throughout the year to UK mainland
sites. International cover may vary; please contact Airedale for more information. This service will enable customers to
contact a duty engineer outside normal working hours and receive assistance over the telephone. The duty engineer
can, if necessary, attend site, usually within 24 hours or less.
Full details will be forwarded on acceptance of the maintenance agreement.
Spares
A spares list for 1, 3 and 5 years will be supplied with every unit and is also available from our Spares department on
request.
Training
As well as our comprehensive range of products, Airedale offers a modular range of Refrigeration and Air Conditioning
Training courses, for further information please contact Airedale.
Customer Services
For further assistance, please e-mail: [email protected] or telephone:
UK Sales Enquiries
+ 44 (0) 113 239 1000
International Enquiries + 44 (0) 113 239 1000
Spares Hot Line
+ 44 (0) 113 238 7878
Airedale Service
+ 44 (0) 113 239 1000
Technical Support
+ 44 (0) 113 239 1000
Training Enquiries
+ 44 (0) 113 239 1000
For information, visit us at our website: www.airedale.com
Airedale endeavours to ensure that the information in this document is correct and fairly stated, but none of the
statements are to be relied upon as a statement or representation of fact. Airedale does not accept liability for any error
or omission, or for any reliance placed on the information contained in this document. The development of Airedale
products and services is continuous and the information in this document may not be up to date. It is important to
check the current position with Airedale at the address stated. This document is not part of a contract or licence unless
expressly agreed. No part of this document may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying, recording, or information storage and retrieval systems, for any purpose other
than the purchaser’s personal use, without the express written permission of Airedale.
©2022 Airedale International Air Conditioning Limited. All rights reserved. Printed in the UK.
Warranty cover is not a substitute for maintenance. Warranty cover is conditional to maintenance
being carried out in accordance with the recommendations provided during the warranty period.
Failure to have the maintenance procedures carried out will invalidate the warranty and any
liabilities by Airedale International Air Conditioning Limited.
IMPORTANT
Please specify preferred 4 digit Display Screen PIN at time of order.
When adding to an existing controls scheme, please consult Airedale Controls to ensure strategy compatibility.
The plugged unit-to-unit network termination ensures that the connections are made simultaneously. Failure to attach
the cables in this way may cause damage to the controller.
The sound data quoted is based on the unit having a ducted return air, ducted (or underfloor) discharge air and
standard backward curved fan and EC motors fitted.
Please ensure all documents have been completed correctly and return to Airedale Technical Support immediately to
validate warranty.
NOTE
Precision Air Conditioning
SmartCool™
Introduction