McAfee Inc. © 2007
Hardware Support v1.4 User Guide
Page 22
Details of specific Service Requests can be viewed by clicking on the desired case from the
status screen.
Updates are visible in the
Updates Section
, and you can add information that may help
McAfee resolve your issue.
You can also upload attachments such as log files and network diagrams in the
Attachments
Section
of the Service Request.