McAfee Inc. © 2007
Hardware Support v1.4 User Guide
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Welcome to McAfee Hardware Support
Hardware Support options are an essential part of making the most of your investment in
McAfee’s products. They provide you with the technical support necessary to ensure the
McAfee solution is installed and working properly, plus a variety of other services that are
valuable throughout the life of the product. If you are interested in training or consultation,
please contact your local sales representative for information on our Solutions Services.
You have purchased Hardware Support. This document gives you a good understanding of
the benefits to which you are entitled, and the mechanisms to enable you to use these
benefits.
If you have any questions, concerns or feedback about any aspect of the Hardware service
please feel free to contact McAfee Technical Support or your local sales representative.
Best regards,
The McAfee Hardware Support Management Team
Getting Started
New customers may wish to print this guide and forward it to colleagues who may require
support under their support contract.
