McAfee Inc. © 2007
Hardware Support v1.4 User Guide
Page 8
Global Solutions Lab
The Global Solutions Lab provides customers with hands-on access to real environments
containing McAfee’s products at the click of a mouse. The Global Solutions Lab provides the
perfect sandbox to try out new functionality and to evaluate the upgrade process from one
version of product to the next.
The Global Solutions Lab infrastructure is located in several locations around the world and
includes McAfee’s server and appliance based products, along with attack simulation tools to
see actual products in action.
Video Tutorials
Included with each environment within the Global Solutions Lab are video tutorials. There are
two main videos available. The first is a high-level overview of the solution and the second is
a detailed step-by-step walkthrough showing the configuration of a product including
narration, as to why options were chosen and what other options do.
Gaining Access
The Global Solutions Lab (
www.mcafee.com/gsl
) is provided
free of charge and allows our customers to get the maximum
from their products. New users to the Global Solutions Lab
can quickly register and receive a password immediately via
email.
Once users have logged in, they will gain access to a full
range of McAfee products and environments depending on
their needs.
User
Internet
Connects via
the internet
Attack
Device
Victim
Device
Preconfigured
Environments
Video Tutorials
Select Product and
Requirement
Remote Access to Real
Products