McAfee Inc. © 2007
Hardware Support v1.4 User Guide
Page 27
AVERT Virus News and AVERT
DAT Notification
MSAS (McAfee Security
Alerting Service)
Alert Methods
Telephone (Voice)
-
9
9
9
SMS
9
(e-mail to phone number)
9
Fax
-
9
Pager
9
(e-mail to text pager)
9
Alert Types
Virus (Low-,
Medium-, and High-Risk)
9
9
Vulnerability (Low-
, Medium-, and High-Risk)
-
9
Signature (DAT) Files
Scheduled
9
-
Unscheduled
9
9
Product Updates
New Version Releases
-
9
Service Packs
-
9
Engine Updates
-
9
Product Patches
-
9
Alert Configuration
By Method
(Phone, E-Mail, Pager, etc.)
-
9
By Threat/Risk Assessment
(e.g., Alert for High-Risk Only)
-
9
By Schedule (e.g.,
Blackout Periods)
-
9
Alert Reliability
Failover (Re-
Dial, Resend E-Mail, etc.)
-
9
Mail Server Down
(Customer Side)
-
9
(Voice)
List Server Recovery
(McAfee Side)
9
9
Alert Service Cost
Free
Annual Subscription
Optional Services
McAfee Security Alerting Service (MSAS)
McAfee monitors and assesses threats of all sorts, and categorizes them by risk and severity.
When a threat is determined, McAfee generates a notification message that can be
distributed to every subscriber of MSAS in as little as 30 minutes, including all the
communication methods selected by the subscriber.
One of the main benefits of MSAS is that if a primary mechanism of notification is not
successful the service will automatically use a secondary notification mechanism to notify you
of the alert.
Additional information can be found in the McAfee ServicePortal.