McAfee Inc. © 2007
Hardware Support v1.4 User Guide
Page 7
Available patches are listed in alphabetical order, so it may be necessary to click on the right-
facing arrow to advance through the list of patches. Once a user has advanced through
several screens of the patches, it is possible to move backwards by clicking on the left-facing
arrow. Users can also query for the specific name of a patch that they may have been
instructed to download and apply to their environment.
If a user does not log into the ServicePortal, none of the available product patches are visible,
and users will be directed to the general Product Downloads area where they can access
general Product Updates and Product Upgrades.