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Getting Started with Sprint PCS Service
19
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to
assist you 24 hours a day, seven days a week. You
can reach Customer Care by three methods:
Dial 1-888-211-4PCS (4727) and press
.
or
Press
from your
activated Sprint PCS Phone while on the
Sprint PCS Nationwide Network.
or
1.
From the main menu, highlight Phone Book
and press .
2.
Highlight Services
and
press .
3.
Press
to select Customer Care .
4. Press
to place the call.
Once you dial Sprint PCS Customer Care, you can
access a number of helpful account services through
our automated Customer Care line. By following the
voice prompts, you’ll learn more about Sprint PCS
Products and Services, get Sprint PCS coverage by
ZIP code or request a copy of your invoice.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and
government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant
and shopping information and major local event
Tip:
If you need to
reach Customer Care
while you are off
the Sprint PCS
Network, dial
1-888-211-4PCS
(4727).
1
Sprint PCS Ser- vice Basics
18
Getting Started with Sprint PCS Service
Getting Help
In addition to the methods of getting help outlined
in the following sections, you can also find
information and interactive demos on your
Sprint PCS Phone.
Visit our Web Site
Stop by www.sprintpcs.com to get up-to-date
information on Sprint PCS. You can also:
Review coverage maps
Learn how to use voicemail
Access your customer account
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And much more