Getting Started with Sprint PCS Service
15
Activating Your Phone
There are two ways to activate your phone. Follow
these steps:
The fastest way is to call from your new
Sprint PCS Phone
TM
.
1.
Fully charge your battery (see instructions on
page 41).
2.
Turn on your Sprint PCS Phone.
3.
Press
to reach a
Sprint PCS Customer Advocate. You must be in a
Sprint PCS Service Area when making this call.
The other way is to call
Sprint PCS Customer Care from any phone other
than your new Sprint PCS Phone (which isn’t
yet activated).
Call us toll-free at 1-888-715-4588.
During this call you will be guided through the
activation process. The call typically takes
approximately 30 minutes, but could be longer
during peak times. You can streamline the process by
reviewing the Clear and Simple Facts brochure and
pre-selecting your Sprint PCS Service Plan.
Note:
The activation
process varies in
certain Affiliate
areas.
1
Sprint PCS Ser-
vice Basics
14
Getting Started with Sprint PCS Service
Getting Started with
Sprint PCS Service
Determine if Your Phone is Already Acti-
vated
If you received your phone in the mail or purchased
it at a Sprint PCS Center, your phone is probably
already activated. All you need to do is unlock
your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1.
Turn your phone on by pressing
for
approximately two seconds.
2.
Enter your lock code. For security purposes, the
code is not visible as you type.
Tip:
If you can’t recall
your lock code, try
using the last four
digits of either your
Social Security
number or
Sprint PCS Phone
Number or try 0000.
If none of these
work, call Sprint
PCS Customer Care
at 1-888-211-4PCS
(4727).
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