Solving copy problems
Copier does not respond
Action
Yes
No
Step 1
Check if an error or status message appears on the display.
Does an error or status message appear?
Clear the error or status
message.
Go to step 2.
Step 2
Check if the power cord is plugged into the printer and a properly
grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 3.
Connect the power
cord to the printer and
a properly grounded
electrical outlet.
Step 3
Turn off the printer, then wait for about 10 seconds, and then turn it back
on.
Did
Performing Self Test
and
Ready
appear?
The problem is solved. Contact
Partial document or photo copies
Action
Yes
No
Step 1
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the scanner
glass in the upper left corner.
Is the document or photo loaded correctly?
Go to step 2.
Place the document or
photo facedown on the
scanner glass in the
upper left corner.
Step 2
Check if the paper size setting matches the size of the paper loaded in the
tray.
From the Paper menu on the printer control panel, check the Paper
Size setting.
Does the paper size setting match the size of the paper loaded in the tray.
Go to step 3.
Change the paper size
setting to match the
paper loaded in the
tray, or load the tray
with paper that
matches the paper size
setting.
Step 3
a
Specify the paper size. Depending on your operating system, specify
the paper size in Printing Preferences or the Print dialog.
b
Resend the print job.
Do copies print properly?
The problem is solved. Contact
Troubleshooting
320
Содержание XM9100 Series
Страница 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Страница 209: ...Emptying the hole punch box 1 Open door H 2 Remove and empty the hole punch box Maintaining the printer 209...
Страница 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Страница 267: ...Area H8 Area H9 Clearing jams 267...
Страница 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...