Action
Yes
No
Step 4
Check if the tray is available in the printer driver.
Note:
If necessary, manually add the tray in the printer driver to make it
available for print jobs. For more information, see
options in the print driver” on page 45
.
Is the tray available in the printer driver?
The problem is solved. Contact
USB/parallel interface card does not operate correctly
Action
Yes
No
Step 1
Make sure the USB or parallel interface card is installed.
a
Install the USB or parallel interface card. For more information, see
“Installing an Internal Solutions Port” on page 32
b
Print a menu settings page, and then check if the USB or parallel
interface card is listed in the Installed Features list.
Is the USB or parallel interface card listed in the Installed Features list?
Go to step 2.
Check if you have a
supported USB or
parallel interface card.
Note:
A USB or parallel
interface card from
another printer may
not work on this
printer.
Step 2
Check the cable and the USB or parallel interface card connection.
Use the correct cable, and then make sure it is securely connected to
the USB or parallel interface card.
Does the USB or parallel interface card operate correctly?
The problem is solved. Contact
Paper feed problems
Jammed pages are not reprinted
Action
Yes
No
Turn on Jam Recovery.
a
From the home screen, navigate to:
>
Settings
>
General Settings
>
Print Recovery
b
From the Jam Recovery menu, select
On
or
Auto
.
c
Save your changes.
Do pages reprint after a jam?
The problem is solved. Contact
Troubleshooting
292
Содержание XM9100 Series
Страница 1: ...XM9100 Series User s Guide June 2014 www lexmark com Machine type s 7421 Model s 039 239 439...
Страница 209: ...Emptying the hole punch box 1 Open door H 2 Remove and empty the hole punch box Maintaining the printer 209...
Страница 246: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 246...
Страница 267: ...Area H8 Area H9 Clearing jams 267...
Страница 270: ...7 Close the door 8 Close the scanner cover Clearing jams 270...