Lenovo ThinkServer TS460, Руководство пользователя и руководство по техническому обслуживанию аппаратного обеспечения

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Symptom Action
5. Replace the non-hot-swap storage drive.
A newly installed hot-swap storage drive
is not recognized. 1. Ensure that the drive is installed into the correct drive bay.
2. Restart the server.
3. Remove the drive from the bay, wait 45 seconds, and reinsert the drive
into the bay, making sure that the drive connects to the hot-swap
drive backplane.
4. If you have any diagnostic programs, run the diagnostic programs
to test the storage drive.
5. Ensure that the hot-swap drive backplane is properly seated. When
it is properly seated, the drive assemblies properly connect to the
backplane without bowing or causing movement of the backplane.
6. Ensure that the cable connection is correct.
7. Reconnect the backplane power cable and repeat step 1 through
step 4.
8. Reconnect the backplane signal cable and repeat step 1 through
step 4.
9. If you suspect a problem with the backplane signal cable or the
backplane:
a. Replace the affected backplane signal cable.
b. Replace the affected backplane.
Multiple storage drives fail. 1. If you have any diagnostic programs, run the diagnostic programs
to test the storage drives.
2. Ensure that the cable connection is correct. See “Connecting cables
for the non-hot-swap drives” on page 117 and “Connecting cables
for the backplanes” on page 117.
3. Reconnect the power cable.
4. Reconnect the signal cable.
5. Replace the affected signal cable.
6. For hot-swap storage drives, if you suspect a problem with the
backplane, replace the affected backplane.
Memory module problems
Symptom Action
The amount of system memory that is
displayed is less than the total capacity
of the installed physical memory modules
and you suspect a memory module
problem. 1. Ensure that:
• All memory modules are the correct type supported by the server.
See “Features and specifications of your server” on page 7.
• You follow the memory module installation rules. See “Memory
module installation rules” on page 60.
• All memory modules are seated properly and securely.
• The system firmware is up-to-date.
2. If you have any diagnostic programs, run the diagnostic programs to
test the memory modules.
3. Reinstall the memory modules.
4. Replace the suspect memory modules.
5. (Trained service technician only) Replace the system board.
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ThinkServer TS460 User Guide and Hardware Maintenance Manual