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The warranty is subject to strict compliance with the following provisions:
- Commissioning of the equipment by the dealer in accordance with our instructions.
- Return of the warranty certificate duly signed by the dealer and user on commissioning.
- Claims shall only be made on a Kuhn-Audureau claim form and sent by the dealer to the Company within a
period of one month of the date of the incident.
- The claim form shall be completed in a legible manner by the dealer and must include the following information:
. the dealer’s name, address and customer code
. the purchaser’s name and address
. exact type of machine
. serial number of the machine
. date of delivery to the purchaser
. date of incident
. number of hours of use
. power of tractor used
. detailed description and presumed cause of the incident
. quantities, references and names of the damaged parts
. date and number of the invoice for replacement parts.
- Damaged parts are to be returned by the dealer to the Company for examination together with the duplicate of
the claim form. Transport costs relating to the return of said parts are to be met by the sender.
- The machine must be serviced and used in accordance with the instruction manual. Only the quantity and grade
of lubricants recommended by the Company must be used.
- The safety measures mentioned in the instruction manual and on the machine itself must be observed and all
protective elements and guards, of any nature whatsoever, must be inspected regularly and kept in perfect
condition.
- The Company’s decision, irrespective of the subject of the warranty claim, is final and the purchaser agrees to
accept it.
- If the warranty claim is rejected, the dealer has two weeks from the date of receipt of our letter of notification in
which to request the return of the damaged parts. Once this period has elapsed, they will automatically be
destroyed.
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Further conditions: limits of application and responsibility
- The warranty cannot be assigned or transferred to any person without the Company’s prior written consent.
- Our approved dealers have neither the right nor the power under any circumstances to make any decision, either
expressly or tacitly, on behalf of the Company.
- The technical assistance provided by the Company or its agents with regard to the repair or operation of equipment
does not involve the Company’s responsibility in any way and shall not under any circumstances introduce a
novation or waiver to the conditions of this warranty.
- The Company reserves the right to modify its machines without notice. It will not however be responsible for
applying such changes to machines already sold or in service.
- Furthermore, due to the constant evolution of technology, no guarantee can be given with regard to the description
of equipment provided in any literature issued by the Company.
- This warranty is exclusive of any other express or implicit responsibility of the Company, either legal or by
agreement. The responsibilities of the Company may not under any circumstances exceed those defined
hereinbefore.
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