CAT: 8612 November 2019
Page 311
LUBRICATION SCHEDULE
A warranty claim for the reasonable cost of such service may be
made through your authorised Kenworth service dealer. When
such emergency service has been performed by someone other
than an authorised Kenworth service dealer, you should take
your vehicle to an authorised Kenworth dealer for inspection
and/or the completion of any required warranty service as soon
as possible.
5. Q. What should I do if my vehicle becomes unsafe or inoperative
as a result of a defect which is covered by the New Vehicle
Warranty?
A. If, as a result of a defect which is covered by the New Vehicle
Warranty, your vehicle cannot be driven or is unsafe to drive, you
should contact the nearest authorised Kenworth service dealer
as soon as possible, and arrange for that dealer to carry out the
required warranty service.
6. Q. Will I have to pay for any costs or expenses in connection
with the provision of warranty service?
A. All parts and labour used and supplied in carrying out warranty
service at the premises of an authorised Kenworth servicing
dealer are free of charge (except consumables such as oil and
filters). Whenever warranty service is to be carried out by an
authorised Kenworth service dealer, it is your responsibility to
deliver your vehicle to the service dealer’s premises. If, as a
result of a defect which is covered by the New Vehicle Warranty,
your vehicle cannot be safely driven, you may arrange for the
nearest authorised Kenworth service dealer to carry out the
required Warranty Service on site. Remember, if in doubt, call
your authorised Kenworth dealer.
7. Q. Is damage or injury, loss of time, inconvenience, commercial
or other direct or indirect loss covered by the New Vehicle
Warranty?
A. No, these items are not covered. The New Vehicle Warranty
covers only the repair, replacement or adjustment at the service
dealer’s premises of those parts of your vehicle which are found
to be defective in materials or workmanship during the warranty
period. No other types of claim for compensation of whatever
nature will be recognised.
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