Locating the Chassis Serial Number ID Label on an NSM4000 Appliance
The serial number of an NSM4000 appliance is displayed on the appliance chassis. To
locate the serial number of the NSM4000 appliance, see the label at the rear panel of
the chassis, as shown in
.
Figure 68: Chassis Serial Number on the Rear Panel
0327122012000004
1— Label with serial number
Locating the Serial Number ID Labels on FRUs in the NSM4000 Appliance
The cooling fans, hard disks, and power supply modules installed in the NSM4000
appliance are field-replaceable units (FRUs). For each of these FRUs, you must remove
the FRU from the appliance chassis to see the serial number ID label of the FRU.
•
AC Power Supply Module — The serial number ID label is on the top of the AC power
supply module.
•
Cooling Fan — There is no serial number on the cooling fan; use the appliance serial
number instead.
•
DC Power Supply Module — The serial number ID label is on the top of the DC power
supply module.
•
Hard Disks — The serial number ID label is on the top of the hard disk.
Related
Documentation
•
•
Packing an NSM4000 Appliance or Component for Shipping on page 130
Contacting Customer Support to Obtain Return Materials Authorization for NSM4000
Appliances
If you are returning an NSM4000 appliance or hardware component to Juniper Networks
for repair or replacement, obtain a Return Materials Authorization (RMA) number from
Juniper Networks Technical Assistance Center (JTAC).
After locating the serial number of the appliance or hardware component that you want
to return, open a case with JTAC through the Web or by telephone.
129
Copyright © 2016, Juniper Networks, Inc.
Chapter 13: Returning the Appliance or Appliance Components
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