Appendix
9
–
Crash
Logs
Retrieving
Software
Crash
Files
from
a
Console
Retrieving
Software
Crash
Files
from
a
Windows
PC
Please follow the procedure below to configure a Windows PC controlling the
Jands Vista 2 application such that crash dump files may be collected and
subsequently analysed in the event of a Vista crash. This procedure is for
y.
file. If you experience a crash and no log
The
Set
box, enter the command "drwtsn32 -i"
Microsoft Windows operating systems onl
This procedure must be executed before any crash, as files generated without this
application cannot be retrieved or analysed.
Note: Not all crashes will generate a log
file is generated, please report all information you can to us.
re are two different procedures – one for XP and another Microsoft Vista.
up
Procedure
for
Windows
XP:
1.
In the Start menu's Run
2.
A dialog box will appear informing you that Dr. Watson has been installed
as the default debugger. Press OK.
Windows
XP:
to the directory "C:\Documents and
lication Data\Microsoft\Dr Watson. Should a Vista
is directory.
Retrieving
Crash
Files
on
1.
Crash information will be written in
Settings\All Users\App
crash occur, navigate to th
Vista
User
Guide,
Version
2
22
‐
69
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