Retrieving
Software
Crash
Files
from
a
Console
Appendix
9
–
Crash
Logs
2.
Check the modification date of the “user.dmp” and “drwtsn32.txt” files to
make sure that you are looking at the file that corresponds with when the
crash occurred.
3.
Rename the "user.dmp" file to something a more descriptive eg Byron2-0-
6838_20101124_01.dmp".
4.
Send the renamed user.dmp file, an exported copy of the show file,
drwtsn32.txt, and a description of what you were doing to
[email protected], or use the support contact form at
www.jandsvista.com/support.
Reconfiguring
drwtsn32
Settings:
Running drwtsn32 without any options or switches will bring up a window that
allows various settings to be changed eg the location of the dump files can be
made more easily accessible, or a visual alert letting you know a crash was
logged.
If drwtsn32 is reconfigured, please ensure that the checkboxes and radio buttons
remain set as shown in the following image .
22
‐
70
Vista
User
Guide,
Version
2
Содержание Vista I3
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