If
Then
Yes:
Continue with the next step.
No:
12. The OEM record c0 specific log information is indicated by the rightmost digits of the SEL with the
value
OEM record c0
. Use Table 9 on page 22 to determine the service action to perform.
Table 9. OEM record c0 specific log information, description, and service action
OEM record c0 specific log
information
Description
Service action
2aff6ffxxxxx
A session audit event occurred
No service action is required.
cdxx6fffffff
An automatic shutdown event
occurred due to high system
temperature
• Search for SEL events that are
related to high system
temperature and resolve
them.
• Ensure that the room
temperature meets the
requirements that are
specified for the system.
• Ensure that there are no air
flow obstructions at the front
or at the rear of the system.
ceff6fffffff
A machine check event
occurred
Search for serviceable SEL
events and resolve them.
cfff6fffffff
An unexpected problem
occurred with the voltage
regulator output
If a machine check event is
present with a time stamp close
to the time stamp of this event,
search for serviceable SEL
events and resolve them. If a
machine check event is not
present with a time stamp close
to the time stamp of this event,
reboot the system to recover
from the system hang. If the
problem persists, replace the
system backplane.
13. One or more SEL events might require a service action. These events require a service action if they
meet the following criteria:
• A service action keyword is present. For a list of service action keywords, see “Identifying service
action keywords in system event logs” on page 23.
• Asserted is in the description.
• OEM record is not in the description.
14. Did you find one or more SEL events that require a service action as defined in step “13” on page 22?
If
Then
Yes:
Continue with the next step.
No:
This ends the procedure.
15. The service actions for all of the events that were identified in step “13” on page 22 must be
performed to successfully complete the repair. Record the SEL record IDs for the events that you
22 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and
9006-22P
Содержание Power Systems Series
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