If
Then
No:
Go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM
service and support” on page 61.
7. Did you find only one SEL event that requires a service action as defined in step “5” on page 20?
If
Then
Yes:
Continue with the next step.
No:
8. Record the SEL record ID for the event you identified in step “5” on page 20. The SEL record ID is
indicated by the leftmost digits of the SEL. Use the ipmitool command to display the SEL details.
• To display SEL details by using an in-band network, use the following command:
ipmitool sel get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
• To display SEL details remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP address or BMC
hostname> sel get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
The sensor ID field contains sensor information in the format sensor name (sensor ID). Record the
sensor name, sensor ID, and event description. Then, use the following information to determine the
service action to perform:
• If your system is a 5104-22C, 9006-12P, 9006-22C, or 9006-22P, go to “Identifying a service
action by using sensor and event information for the 5104-22C, 9006-12P, 9006-22C, or
This ends the procedure.
9. You identified more than one event in step “5” on page 20. The service actions for all of the events
that were identified in step “5” on page 20 must be performed to successfully complete the repair.
Record the SEL record IDs for the events that you identified in step “5” on page 20. The SEL record ID
is indicated by the leftmost digits of the SEL. Use the ipmitool command to display SEL details for
each SEL record ID that you recorded.
• To display SEL details by using an in-band network, use the following command:
ipmitool sel get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
• To display SEL details remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP address or BMC
hostname> sel get <SEL record ID>
Note: The SEL record ID must be entered in hexadecimal format. For example: 0x1a.
The sensor ID field contains sensor information in the format sensor name (sensor ID). Record the
sensor name, sensor ID, and event description. Then, use this information to determine the service
action to perform:
• If your system is a 5104-22C, 9006-12P, 9006-22C, or 9006-22P, go to “Identifying a service
action by using sensor and event information for the 5104-22C, 9006-12P, 9006-22C, or
This ends the procedure.
10. Scan the SEL for an event with the value
OEM record c0
.
11. Did you find an event with the value
OEM record c0
?
Beginning troubleshooting and problem analysis 21
Содержание Power Systems Series
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