Table 8. OEM record de specific log information and service action (continued)
OEM record de specific log information
Service action
3Fxxxxxxxxxx
Go to “EPUB_PRC_POWER_ERROR isolation
4Dxxxxxxxxxx
Go to Getting fixes and update the system
firmware to the most recent level of firmware
that is available. If this SEL event continues to be
logged, go to “Collecting diagnostic data” on
page 60. Then, go to “Contacting IBM service
4Fxxxxxxxxxx
Go to “EPUB_PRC_MEMORY_UE isolation
55xxxxxxxxxx
Go to “EPUB_PRC_HB_CODE isolation
56xxxxxxxxxx
Go to “EPUB_PRC_TOD_CLOCK_ERR isolation
5Cxxxxxxxxxx
Go to “EPUB_PRC_COOLING_SYSTEM_ERR
isolation procedure” on page 59.
5Dxxxxxxxxxx
Go to Getting fixes and update the system
firmware to the most recent level of firmware
that is available. If this SEL event continues to be
logged, go to “Collecting diagnostic data” on
page 60. Then, go to “Contacting IBM service
5Exxxxxxxxxx
Go to Getting fixes and update the system
firmware to the most recent level of firmware
that is available. If this SEL event continues to be
logged, go to “Collecting diagnostic data” on
page 60. Then, go to “Contacting IBM service
This ends the procedure.
4. Scan the SELs for an event with the value
OEM record df
. Did you find a SEL with the value
OEM
record df
?
If
Then
Yes:
Continue with the next step.
No
5. One or more events might be logged around the same time as the event with the value
OEM record
df
. These events require a service action if they meet the following criteria:
• A service action keyword is present. For a list of service action keywords, see “Identifying service
action keywords in system event logs” on page 23.
• Asserted is in the description.
• OEM record is not in the description.
• The event has a time stamp close to the time stamp of the event with the value
OEM record df
.
6. Did you find any SEL events that require a service action as defined in step “5” on page 20?
If
Then
Yes:
Continue with the next step.
20 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and
9006-22P
Содержание Power Systems Series
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