
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 7, “Parts listing for IBM Flex System p270 Compute Node,” on page 95 to determine which
components are CRUs and which components are FRUs.
v
If an action step is preceded by Trained service technician only, that step must be performed only by a trained
service technician.
Isolation
procedure or
symbolic failing
item
Symptom
Action
FSPSP16
Save any error log
and dump data and
contact your next
level of support for
assistance.
Contact your next level of support.
FSPSP17
An uncorrectable
system error has
occurred.
Look for other serviceable events. Use the SRC indicated to determine and
fix any problems.
FSPSP18
A problem has been
detected in the
platform Licensed
Internal Code.
1.
Perform a firmware update. See “Updating the firmware” on page 16.
2.
If the problem persists, replace the system-board and chassis assembly,
as described in “Replacing the system-board and chassis assembly” on
page 83.
FSPSP20
A failing item has
been detected by a
hardware procedure.
Contact your next level of support.
FSPSP22
The system has
detected that a
processor chip is
missing from the
system configuration
because JTAG lines
are not working.
Replace the system-board and chassis assembly, as described in
“Replacing the system-board and chassis assembly” on page 83.
FSPSP23
The system needs to
perform a service
processor dump.
1.
Log into the Advanced System Management Interface (ASMI) as the
admin user (or with the celogin user ID).
2.
Click System Service Aids > Service Processor Dump.
3.
Click Initiate Dump.
4.
Contact your authorized service provider for instructions about how
to report the dump.
FSPSP24
The system is
running in a
degraded mode.
Array bit steering
might be able to
correct this problem
without replacing
hardware.
1.
Power off the compute node, as described in “Turning off the compute
node” on page 11.
2.
Remove the compute node from the IBM Flex System Information
Center and reinsert the compute node into the IBM Flex System
Information Center.
3.
Power on the compute node, as described in “Turning on the compute
node” on page 10.
4.
If the problem persists, replace the failing item that is in the failing
item list after this procedure.
FSPSP27
A problem has been
detected on an
attention line.
Replace the failing item that precedes this isolation procedure in the
failing item list. If the failing item does not correct the problem, contact
your next level of support.
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