v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 7, “Parts listing for IBM Flex System p270 Compute Node,” on page 95 to determine which
components are CRUs and which components are FRUs.
v
If an action step is preceded by Trained service technician only, that step must be performed only by a trained
service technician.
Isolation
procedure or
symbolic failing
item
Symptom
Action
FSPSP02
This procedure is for
boot failures that end
early in the boot
process or when the
management card or
the VPD data on the
management card is
not operational or is
not present.
1.
Replace the management card, as described in “Removing the
management card” on page 58 and “Installing the management card”
on page 60.
2.
After replacing the card and installing the compute node in the chassis
unit and before rebooting the compute node or performing other
operations, ensure that the initialization of the VPD on the
management card occurs by waiting for the management module to
discover the compute node. Otherwise, the system might fail to
perform an initial program load (IPL).
3.
If the problem persists, replace the system-board and chassis assembly,
as described in “Replacing the system-board and chassis assembly” on
page 83.
FSPSP03
A system operator or
user error has
occurred.
Refer to the documentation for the function you were attempting to
perform.
FSPSP04
A problem has been
detected in the
service processor
firmware.
1.
Perform a firmware update. See “Updating the firmware” on page 16.
2.
If the problem persists, replace the system-board and chassis assembly,
as described in “Replacing the system-board and chassis assembly” on
page 83.
FSPSP05
The service processor
has detected a
problem in the
platform firmware.
1.
Perform a firmware update. See “Updating the firmware” on page 16.
2.
If the problem persists, replace the system-board and chassis assembly,
as described in “Replacing the system-board and chassis assembly” on
page 83.
FSPSP06
The service processor
reported a suspected
intermittent problem.
Contact your next level of support.
FSPSP07
The time of day has
been reset to the
default value.
1.
Use the
chdate
command to set the Virtual I/O Server date and time
by using one of the following syntax statements:
chdate [-year YYyy]
[-month mm]
[-day dd]
[-hour HH]
[-minute MM]
[-timezone TZ]
chdate mmddHHMM[YYyy|yy]
[-timezone TZ]
2.
If the problem persists, replace the battery, as described in “Removing
the battery” on page 56 and “Installing the battery” on page 56.
Chapter 8. Troubleshooting
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