A00-FF0 through A24-xxx SRNs:
The AIX operating system might generate service request numbers (SRNs) from A00-FF0 to A24-xxx.
Note:
Some SRNs in this sequence might have 4 rather than 3 digits after the dash (–).
Table 11 shows the meaning of an x in any of the following SRNs, such as A01-00x.
Table 11. Meaning of the last character (x) after the hyphen
Number
Meaning
1
Replace all FRUs listed
2
Hot swap supported
4
Software might be the cause
8
Reserved
The SRNs below describe each SRN and provide a recommended corrective action.
A24-000
Explanation:
Spurious interrupts on shared interrupt level have exceeded threshold
Response:
1.
Check the Management Module event log. If an error was recorded by the system, process that error.
2.
If no system error is found, replace part numbers reported by the diagnostic program.
3.
If no entry is found, Replace the system-board
A24-XXX
Explanation:
Spurious interrupts have exceeded threshold.
Response:
1.
Check the Management Module event log. If an error was recorded by the system, process that error.
2.
If no system error is found, replace part numbers reported by the diagnostic program.
3.
If no entry is found, Replace the system-board
SCSD devices SRNs (ssss-102 to ssss-640):
These service request numbers (SRNs) identify a self-configuring SCSI device (SCSD) problem.
Use the SRNs below when you suspect a SAS hard disk device problem. Replace the parts in the order
that the failing function codes (FFCs) are listed.
Notes:
1.
Some SRNs might have 4 digits rather than 3 digits after the dash (–).
2.
The ssss before the dash (–) represents the 3 digit or 4 digit SCSD SRN.
A24-000 • A24-XXX
Chapter 8. Troubleshooting
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