IBM 88371RU, Руководство по техническому обслуживанию и устранению неисправностей

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Software error symptoms
Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field
service technician.
Symptom FRU/action
Suspected software problem.
1. To determine if problems are caused by the software, verify that:
v The server has the minimum memory needed to use the software. For
memory requirements, see the information that comes with the software.
Note: If you have just installed an adapter or memory, you might have a
memory address conflict.
v
The software is designed to operate on the server.
v Other software works on the server.
v
The software that you are using works on another system.
If you received any error messages when using the software program, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
2. If you have verified these items and the problem remains, contact the place of
purchase.
Service processor error codes
When viewed in the system-error log, the Remote Supervisor Adapter II SlimLine
messages will appear as text descriptions. To determine a possible error condition
for the Remote Supervisor Adapter II SlimLine, see the system-error log (see
“Viewing the system-error log from diagnostic programs” on page 70).
ServeRAID error codes
In the following error codes, x can be any number or letter.
Note: See “System replaceable units” on page 122 to determine which components should be replaced by a field
service technician.
Error code/symptom FRU/action
1 xxx (Microcode checksum error)
1. ServeRAID controller
2 xxx (Code DRAM error)
1. Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2. ServeRAID controller.
3000-31 XX (Code DRAM error)
1. Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2. ServeRAID controller.
3200 (Code DRAM error)
1. Install download jumpers, flash latest level BIOS code
and firmware for controller. Remove jumpers.
2. ServeRAID controller.
3300 (ServeRAID-5i only)
1. Install ServeRAID-5i controller in an extended PCI
expansion slot. See the documentation that came with
the server for more information.
Chapter 6. Symptom-to-FRU index
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