Note:
See
“System
replaceable
units”
on
page
122
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
405-XXX-a0n
(Failed
Ethernet
test
on
adapter
in
PCI
slot
a
)
1.
For
a
=
0,
system
board
2.
For
a
>
0,
adapter
in
PCI
slot
a
415-XXX-000
(Failed
Modem
test)
1.
Cable
Note:
Ensure
modem
is
present
and
attached
to
server.
2.
Modem
3.
System
board
Error
symptoms
You
can
use
the
error
symptom
tables
to
find
solutions
to
problems
that
have
definite
symptoms.
Note:
Some
of
the
components
in
this
section
may
not
be
supported
on
your
server
model.
If
you
cannot
find
the
problem
in
the
error
symptom
tables,
run
the
diagnostic
programs
to
test
the
server.
If
you
have
just
added
new
software
or
a
new
option
and
the
server
is
not
working,
complete
the
following
steps
before
using
the
error
symptom
charts:
1.
Remove
the
software
or
device
that
you
just
added.
2.
Run
the
diagnostic
tests
to
determine
whether
the
server
is
running
correctly.
3.
Reinstall
the
new
software
or
new
device.
In
the
following
tables,
if
the
entry
in
the
FRU/action
column
is
a
suggested
action,
perform
that
action;
if
it
is
the
name
of
a
component,
reseat
the
component
and
replace
it
if
necessary.
The
most
likely
cause
of
the
symptom
is
listed
first.
CD-ROM
drive
error
symptoms
Note:
See
“System
replaceable
units”
on
page
122
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
CD-ROM
drive
is
not
recognized.
1.
Verify
that:
v
The
IDE
channel
to
which
the
CD-ROM
drive
is
attached
(primary
or
secondary)
is
enabled
in
the
Configuration/Setup
Utility
program.
v
All
cables
and
jumpers
are
installed
correctly.
v
The
signal
cable
and
connector
are
not
damaged
and
the
connector
pins
are
not
bent.
v
The
correct
device
driver
is
installed
for
the
CD-ROM
drive.
2.
Run
CD-ROM
drive
diagnostics.
3.
CD-ROM
drive.
CD
is
not
working
properly.
1.
Clean
the
CD.
2.
Run
CD-ROM
diagnostics.
3.
CD-ROM
drive.
Chapter
6.
Symptom-to-FRU
index
103
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