IBM 7163, Руководство по диагностике и обслуживанию

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
012981xx Processor patch (microcode) update failed.
1. Update the BIOS code.
2. Reseat the microprocessor/memory card that
contains microprocessor xx. See “Removing a
microprocessor/memory card” on page 51 and
“Replacing a microprocessor/memory card” on
page 51.
3. Replace the microprocessor/memory card that
contains microprocessor xx. See “Removing a
microprocessor/memory card” on page 51 and
“Replacing a microprocessor/memory card” on
page 51.
01298200 Processor speed mismatch. Make sure that all microprocessors have the same
number of cores, cache size and type, clock speed,
internal and external clock frequencies (see
“Configuration/Setup Utility menu choices” on page
15).
19990301 Hard disk sector error.
1. Reseat the hard disk drive.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive
b. (Trained service technician only) I/O board.
See “Removing the I/O board assembly” on
page 68 and “Replacing the I/O board
assembly” on page 69.
19990305 An operating system was not found.
1. Make sure that a bootable operating system is
installed.
2. Run the hard disk drive diagnostic test.
3. Reseat the hard disk drive.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive
b. (Trained service technician only) I/O board.
See “Removing the I/O board assembly” on
page 68 and “Replacing the I/O board
assembly” on page 69.
Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the server.
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IBM System x3755 Type 8877 and 7163: Problem Determination and Service Guide