v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message
Action
System Complex Powered Down
Information only
System Complex Powered Up
Information only
System log 75%% full
Information only
System Memory Error
1. Reseat the microprocessor/memory cards , see “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51; then, reaeat the
DIMMs.
2. Replace the DIMMs, see “Removing a DIMM” on page 48 and
“Replacing a DIMM” on page 49.
3. Replace the microprocessor/memory cards. See “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
System RTC Battery is no longer reliable
1. Replace the battery. See “Removing the battery” on page 53
and “Replacing the battery” on page 54.
2. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and “Replacing
the I/O board assembly” on page 69.
System-error log full
Clear the event log.
User <USERID> attempting to power/reset
server
Information only
Voltage Regulator X Power Good Fault
1. Reseat the microprocessor/memory cards, see “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
2. (Trained service technician only) Replace the
microprocessor/memory cards. See “Removing a
microprocessor/memory card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
BMC system-event log messages
The BMC system event log, which you can view through the Configuration/Setup
Utility program (see “Viewing error logs from the Configuration/Setup Utility
program” on page 84), contains BMC event message details.
The following illustration shows an example of a BMC log entry as viewed from the
Configuration/Setup Utility program.
154
IBM System x3755 Type 8877 and 7163: Problem Determination and Service Guide
Содержание 7163
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Страница 210: ...Part Number 49Y0109 Printed in USA 1P P N 49Y0109...