v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
189
An attempt was made to access the server
with invalid passwords.
Restart the server, run the Configuration/Setup Utility
program and change the power-on password. See
“Starting the Configuration/Setup Utility program” on
page 14
199
Processor power rating unsupported.
1. Make sure that the microprocessor that was just
installed has a supported power rating. If the
power rating is not supported, replace the
microprocessor/memory card with one that has a
supported power rating.
2. Update BIOS code.
3. Replace the microprocessor/memory card. See
“Removing a microprocessor/memory card” on
page 51 and “Replacing a microprocessor/
memory card” on page 51.
201
Memory test error.
1. Update BIOS code and run the diagnostic
programs again.
2. Reseat the microprocessor/memory cards, see
“Removing a microprocessor/memory card” on
page 51 and “Replacing a microprocessor/
memory card” on page 51.
3. Reseat the DIMMs, see “Removing a DIMM” on
page 48 and “Replacing a DIMM” on page 49.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. DIMMs, see “Removing a DIMM” on page 48
and “Replacing a DIMM” on page 49.
b. Microprocessor/memory card 4, 3, 2; then, 1.
See “Removing a microprocessor/memory
card” on page 51 and “Replacing a
microprocessor/memory card” on page 51.
c. (Trained service technician only) I/O board.
See “Removing the I/O board assembly” on
page 68 and “Replacing the I/O board
assembly” on page 69.
Chapter 5. Diagnostics
87
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