Huawei SmartAX MA5612, Руководство по обслуживанию

Страница: 71 / 322

2. Check the indicator status of the STB. If the indicator of the STB Ethernet port blinks
quickly, the STB decoding may be incorrect. Reset the STB or use a functional STB.
3. Order a program to check whether the user can watch the program successfully.
l If the user can watch the program successfully, go to Step 6 .
l If the user cannot watch the program, go to Step 2.4 .
4. Check whether all NEs are checked according to Table 4-5 .
l If all NEs are checked, go to Step 5 .
l If not all NEs are checked, check the remaining NEs according to Table 4-5 .
Step 3
Check the MA5612.
1.
Run the display igmp user user-index command to query the multicast user status
( State ).
l If State is online , go to Step 3.2 .
l If State is offline or block , perform operations by referring to 4.2.1 Failure to Go
Online of a Multicast User . Then, go to Step 6 .
2. Enable the MA5612 debugging function and collect information as follows:
a. Enable the function of multicast user monitoring.
huawei(config)# terminal monitor
huawei(config)# terminal debugging
huawei(config)# debugging igmp user
b. Order the program again. Then, go to Step 3.3 .
NOTE
After the preceding steps are performed, run the following commands to disable the debugging
function.
huawei(config)# undo debugging igmp
huawei(config)# undo terminal debugging
huawei(config)# undo terminal monitor
3. Find the possible cause according to judgment criteria described in Table 4-6 and then
troubleshoot the fault. Then, go to Step 3.4 to check whether the fault is rectified.
SmartAX MA5612 Multi-service Access Module
Maintenance Guide
4 Troubleshooting Services Transmitted Through a GE Port
Issue 01 (2012-07-25) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
62