Event codes
Error events
Table 17: Error events
Event
code
Message text and description
Details and solution
2000
Failed to move cartridge.
1.
Verify the source and destination elements
and retry the move operation.
2.
Ensure that the library is running the latest
firmware version.
2001
Failed to exchange cartridge
2002
The initial module discovery (detection of
expansion modules) failed.
1.
Verify that all expansion modules are
powered on.
2.
Verify that the expansion interconnect cables
installed properly.
3.
Ensure that the library is running 4.80 or
newer firmware.
2003
The library temperature has exceeded
the critical limit.
1.
Verify that the chassis fan in each module is
present and functioning.
2.
Verify that the drive cover plates are
installed in all open drive bays.
3.
Verify that all power supplies are installed
and working properly.
4.
Verify that the ambient room temperature is
within the specified limits.
5.
Verify that there are no obstructions to
airflow through the library.
6.
Ensure that the library is running the latest
firmware version.
Table Continued
Event codes
197