Troubleshooting
Table H-6: Is the Monitor Displaying Information?
Answer Possible
Reasons Possible
Solutions
No
The monitor may not
have power.
Video may not be
connected properly.
Non-volatile RAM
(NVRAM) may be
corrupted.
The system ROM and
redundant ROM may be
corrupted.
Be sure that the monitor AC power cord is plugged in
and that the monitor power button has been pressed.
If a video card is installed, be sure that the video cable
is properly connected.
If a RILOE II expansion board is installed, verify that
the video cable is connected to the video connector on
this expansion board.
Verify the video connections. Refer to the
HP Servers
Troubleshooting Guide
.
Clear NVRAM. Refer to the
Caution
following the
table. Refer to Appendix E for the correct switch
setting.
Are there any audible indicators, such as a series of
beeps? A series of beeps is the audible signal
indicating the presence of a POST error message.
Refer to the
HP Servers Troubleshooting Guide
for a
complete description of each beep sequence and the
corresponding error messages.
If the system ROM and redundant ROM are corrupt,
refer to “ROMPaq Disaster Recovery” in this chapter
for instructions on performing a recovery procedure.
If these steps do not solve the problem, contact an
authorized service provider for assistance.
Yes
Video is available for diagnosis. Determine the next
action by observing POST progress and error
messages. Refer to the
HP Servers Troubleshooting
Guide
for a complete description of each POST error
message.
CAUTION:
Clearing NVRAM deletes your configuration information. Refer to the
server maintenance and service guide for complete instructions before performing
this operation or data loss could occur.
HP ProLiant DL580 Generation 2 Server Setup and Installation Guide
H-11
HP CONFIDENTIAL
Writer: Karen Hale File Name: s-apph Troubleshooting.doc
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