Server Features
Warranties and Services
The ProLiant DL580 Generation 2 server has the following standard services and
warranties:
•
•
•
Three-Year, On-Site, Limited Global Warranty
Next Business Day Response
Pre-Failure Warranty
Three-Year, On-Site, Limited Global Warranty
HP covers the cost of necessary parts and labor for on-site service during the
specified warranty periods. Under the global warranty, product warranty terms at the
time of purchase are honored in any country where HP has a service presence. This
applies to customers who may purchase a product in one country, then transfer it to
another.
IMPORTANT:
Customers moving HP products between certain countries or regions are
asked to provide information needed to ensure that HP is prepared to provide the required
level of warranty service in the destination country. For information on the HP Global Warranty
Notification Process, contact an HP sales representative or authorized reseller or refer to the
product website on www.hp.com.
Next Business Day Response
Response time is based on commercially reasonable best efforts. In most cases, Next
Business Day response is available. In some regions and under certain supplier
restraints, Next Business Day response is not always possible. In many areas,
response uplifts are available for a fee. Contact the local HP service organization for
response time and availability in your area or visit the HP website,
www.hp.com
.
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HP ProLiant DL580 Generation 2 Server Setup and Installation Guide
HP CONFIDENTIAL
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