8-4
HP Netserver AA Solution Administrator’s Guide
Isolating Faults
If you have local access to the Endurance server, check the following in the order that they are
listed:
Step
Action
Notes
1
Check the upper and lower status lights
on the handles of each of the four MICs
in your server.
If both sets of lights are solid
green
, the MICs
are working properly and communicating
correctly.
If any of the lights are
orange
,
red
, or
off
, there
may be a problem with the MIC.
Refer to
Appendix A
for a description of the
MIC status lights.
2
Using the Endurance Manager
Administration Window, note any MIC
port states that are listed as
Failed
,
Lost
Power
,
PCI Reset
,
Unknown/
Unavailable
, or
Uninitialized
.
Refer to
MIC Port State Display Lights
in
Chapter 2
for a description of the MIC port
states.
3
Using the Endurance Manager
Administration Window and the Device
Status Window, note any components
that are not
active
,
online
, or
standby
.
4
Check for and correct any obvious
failures.
For example, check for loose cables.
5
If the CE is active, check the Windows
Event Viewer for Endurance messages
beginning with
or .
Reference those events (in the
HP Netserver
AA Solution Messages
online manual) for
information and corrective action.
6
Because the IOPs may have slightly
different error messages, depending on
the state of the server, check the
Windows Event Viewer for Endurance
messages beginning with
or .
Reference those events (in the
HP Netserver
AA Solution Messages
online manual) for
information and corrective action.
7
Review the IOP event logs for non-
Endurance messages that indicate a
problem with an IOP-connected device.
For example, check for messages logged by
the SCSI adapter driver.
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