Hillrom Welch Allyn Connex ProBP 3400, Руководство по обслуживанию, Страница: 14 / 64

• Replacement service parts
• Product service
For information on any of these services, call the Welch Allyn Service Center nearest you.
Advance replacement
When a device requires service by a Welch Allyn Service Center, Welch Allyn can provide an
advance replacement device to minimize downtime. The replacement device will be shipped to
you as soon as you request one and is yours to keep. After you receive it, you return your original
device to Welch Allyn. Replacement devices are available at no cost for warranty repairs or as
defined by a service agreement.
NOTE
Welch Allyn reserves the right to charge for advance replacement if the
repair is not covered under warranty or if the original device is not returned.
Service options
Partners in Care service agreements
While product warranties provide basic assurance of Welch Allyn hardware quality, they might not
include the full range of services and support you need. Welch Allyn offers premium service and
support through our
Partners in Care program. Whether you service your own devices and require a
minimum level of support or rely on us to service your device, Welch Allyn provides a program that
will meet your needs. For more information, visit our website at
www.welchallyn.com or call your
sales representative.
Warranty service
All repairs on products under warranty must be performed or approved by Welch Allyn. Refer all
warranty service to an authorized Welch Allyn Service Center. Obtain a Return Material
Authorization (RMA) number for all returns to Welch Allyn.
CAUTION
Unauthorized repairs will void the product warranty.
Non-warranty service
Welch Allyn Service Centers support non-warranty repairs. Contact Welch Allyn Technical Support
for pricing and service options.
Welch Allyn offers modular repair parts for sale to support non-warranty service. This service must
be performed only by qualified end-user biomedical/clinical engineers using this service manual.
Service training for this product is available from Welch Allyn for biomedical/clinical engineers. For
information, go to
www.welchallyn.com/support/technical/monitoring_suppt_training.htm .
10 Overview
Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device