Media-Mate Plus Operation Manual
25-710-800-O
Section Eight – Troubleshooting
Volume Delivery Problems
1.
Dispense Volume is too high or too low.
Cause
Solution
Improper Volume Setting
Reset (see
Section 7
).
Improper Volume Adjustment
Reset (see
Section 6
).
Improper Fill Time Setting
Reset (see
Section 7
).
Pressure or Vacuum Leak
Check and correct (see
Section 8
).
Clogged Inlet Filter
Replace Element (see
Section 9
).
Restricted Passage
Visually check tubing for kinks.
High Media Viscosity
Run two cycles (see
Section 7
).
Pinch Valve Leaks
Check and correct (see
Section 8
).
2.
Fails to completely dispense (media left in measure vessels).
Cause
Solution
High Media Viscosity
Run two cycles (see
Section 7
).
Fill Time too High
Reset (see
Section 7
).
Temperature Control Problems
1.
Does not heat media (media remains at ambient temperature).
Cause
Solution
Power Source Connection
Check and correct all electrical
connections.
Low Water Level
Fill Tank to at least the 18-liter mark.
Blown Fuse
Replace fuse (see
Section 9
).
Contact Service if fuse blows again.
Set Point too Low
Adjust Set Point higher.
Defective Heater Assembly
Check and replace if necessary.
Defective Temperature Controller
Check and replace if necessary.
Section 8
Troubleshooting
30
