87
Solution
To resolve the issue:
1.
Make sure the
Data bits
field is set to 8 for the console terminal. If the
Data bits
field is set to 5
or 6, the console terminal will display garbled characters.
2.
Make sure the
Bits per second
field is set to 9600 kbps. An incorrect bits per second might
also cause the configuration terminal to display garbled characters.
3.
If the issue persists, contact H3C Support.
No response from the serial port
Symptom
The serial port gives no response.
Solution
To resolve the issue:
1.
Verify that the serial port settings are correct. For more information about the serial port settings,
see "
."
2.
If the issue persists, contact H3C Support.
Dealing with console login password loss
CAUTION:
Dealing with console login password loss from BootWare menus requires device reboot and is
service-disruptive.
How to deal with console login password loss depends on the state of password recovery capability
(see
). Password recovery capability controls console user access to the device
configuration and SDRAM from BootWare menus.
•
If password recovery capability is enabled, a console user can access the device configuration
without authentication and configure new passwords.
•
If password recovery capability is disabled, a console user must restore the factory-default
configuration before configuring new passwords. Restoring the factory-default configuration
deletes the main and backup next-startup configuration files.
To enhance system security, disable password recovery capability.
