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UCM6510 IP PBX User Manual
Version 1.0.20.31
Table 79: IVR Configuration Parameters
Basic Settings
Name
Configure the name of the IVR. Letters, digits, _ and - are allowed.
Extension
Enter the extension number for users to access the IVR.
Dial other Extensions
If enabled, the caller is allowed to dial extensions other than the ones
explicitly defined.
DID Destination
This option shows up only when "By DID" is selected. This controls the
destination that can be reached by the external caller via the inbound
route. The DID destination are:
Extension
Conference
Call Queue
Ring Group
Paging/Intercom Groups
Voicemail Groups
Fax Extension
Dial By Name
All
Dial Trunk
If enabled, all callers to the IVR is allowed to use trunk. The permission
must be configured for the users to use the trunk first. The default setting
is "No".
Permission
Assign permission level for outbound calls if "Dial Trunk" is enabled. The
available permissions are "Internal", "Local", "National" and "International"
from the lowest level to the highest level. The default setting is "Internal".
If the user tries to dial outbound calls after dialing into the IVR, the
UCM6510 will compared the IVR's permission level with the outbound
route's privilege level. If the IVR's permission level is higher than (or equal
to) the outbound route's privilege level, the call will be allowed to go
through.
Replace Caller ID
If enabled, the UCM will replace the caller display name with the IVR name
the caller know whether the call is incoming from a direct extension or an
IVR.
Alert-Info
When present in an INVITE request, the alert-Info header field specifies
and alternative ring tone to the UAS.
Return to IVR Menu
If enabled and if a call to an extension fails, the caller will be redirected to
the IVR menu.
Welcome Prompt
Select an audio file to play as the welcome prompt for the IVR. Click on
"Prompt" to add additional audio file under Web GUI
PBX
Settings
Voice Prompt
Custom Prompt
.
Содержание UCM6510
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