T
T
R
R
O
O
U
U
B
B
L
L
E
E
S
S
H
H
O
O
O
O
T
T
I
I
N
N
G
G
Before calling for service check the following list to be sure that a service call is necessary. Reviewing
additional information on items in the following table may prevent an unneeded service call
PROBLEM
POSSIBLE CAUSES
If nothing on the oven operates
- Check for a blown circuit fuse or a tripped main circuit
breaker.
- Check if oven is properly connected to the electric circuit in
house.
- Check if controls are set properly
If oven does not cook
- Check that the control panel was programmed correctly
- Check that the door is firmly closed
- Check that Start/Enter pad was touched
If oven takes longer than normal to cook
or cooks too rapidly
- Be sure the power level is programmed properly
If the time of the day clock does not
always keep the correct time
- Check that the power cord is fully inserted into the power
outlet
- Be sure the oven is the only appliance in the electrical circuit
If food cooks unevenly
- Be sure that the food is evenly placed
- Be sure that the food is completely defrosted before cooking
- Check placement of aluminum foil strips used to prevent over
cooking
If food is under cooked
- Check recipe to be sure all directions (amount, time and
power levels) were correctly followed
- Be sure the oven is the only appliance in the electrical circuit
- Be sure that the food is completely defrosted before cooking
If food is over cooked
- Check recipe to be sure all directions (amount, time power
levels & size of dish) were correctly followed
If arcing (sparks) occur
- Be sure microwavable dishes were used.
- Be sure wire-twist ties were not used
- Be sure that the over was not operated when empty
- Be sure that metal racks is not used in the microwave mode
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