32
TROUBLE SHOOTING - continued
Voice Dialler Not Operating.
1. Check that phone line is operating normally by
connecting a normal telephone to the socket that
the Control Panel is plugged into and checking
for a dialling tone.
2. Check Control Panel is connected to telephone
socket using lead supplied.
3. Voice Dialler not configured correctly
a. Phone number(s) incorrectly programmed.
b. Phone number(s) not enabled in Call Routing
sequence.
c. Alarm Message has not been recorded.
d. Dial method incorrectly set for type of
exchange, (i.e. Tone/DTMF or Pulse).
Symptom
/
Recommendation
Symptom
/
Recommendation
In order to comply with the Code of Practice on Noise from Intruder Alarms 1981 you should carry
out the following procedures within 48 hours of Intruder Alarm installation.
1. Notify your local police station in writing that an Intruder Alarm System has been installed, giving
names and contact details of at least two persons who have a Remote Control or know the
User Access code for the Control Panel.
2. Inform the Local Environmental Health Authority of the installation and which police station has
been informed.
3. Ensure that all users are aware of the operating procedures.
4. Immediately inform your Local Authority and police station if there is a change to the persons
who have Remote Controls.
Important
notice
following
alarm
installation:
IF YOU HAVE ANY PROBLEMS RING THE HELPLINE:
0845 373 1353
(Lines open 9.00am to 5.00pm, Monday to Friday.
